WORST PROVIDER EVER!!!! MOVE on!

After service care is horrible. You are billed VERY expensively for a service that you NEVER receive. Firstly we ordered toner for our printer which is included in our service contract. They were out of stock for more than a week, then the next excuse was, the courier is delivering it which is another week. And yet another week we are STILL waiting. (Apparently being in the same city doesn't help them to deliver) Not only do we need to phone them to follow up they also do not even keep to their commitments made. VERY unreliable. They lock you into an agreement and then don't even deliver on their terms. Don't even bother yelling or screaming they are still just as useless! The best of all they cost my business money and loss of contracts but they very diligently collect their fee every month!!!!!!!!!!!!!!!