KC
KleanCo Cleaning company Cape Town
Claimed Business
KC
KleanCo Cleaning company Cape Town
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMP
Moses P
1 reviews | Active since Jan 2020
24 Dec 2023, 09:03
highly recommended
Very professional and they worked and cleaned my house without me being present and left and was surprised to the level of professionalism when l came back everything was 100% perfect. highly recommended
Helpful (0)
|Replies (0)SA
Sumaiya A
1 reviews | Active since Jan 2020
17 Nov 2021, 06:12
High price and terrible service
I used KleanCo to do a proper clean of the home we were moving into and was assured that all the specifics I has asked for were included in the cost e.g cleaning inside all cupboards, wiping the air vents, lights, etc as well as the general cleaning of the home (floors, bathrooms, etc). I paid R1200 and the service received was terrible!!! The cleaning team did not come with a vacuum or even a ladder! We were told they will come with equipment and cleaning products. How can a team come to clean without having a ladder to reach high things? They stood on my kitchen counters to clean the cupboards. Without ladders they could not clean the lights, curtain rails, air vents, inside of cupboards, etc of which I had specifically asked for. When I contacted the company to complain about the service I was told that the work was done so the full payment is expected. I was told that I should have stopped them when they started if I was not happy - how can I do that when I have not seen the quality of the work as yet??? KleanCo promises a service, charges a high fee and does not deliver! I had to spend even more money to get the place cleaned properly. There's no one to supervise the quality of work - as long as the team says they did the job, the manager is happy and expects payment. I will not recommend this company to anyone.
Helpful (0)
|Replies (0)SA
Sumaiya A
1 reviews | Active since Jan 2020
17 Nov 2021, 06:12
High price and terrible service
I used KleanCo to do a proper clean of the home we were moving into and was assured that all the specifics I has asked for were included in the cost e.g cleaning inside all cupboards, wiping the air vents, lights, etc as well as the general cleaning of the home (floors, bathrooms, etc). I paid R1200 and the service received was terrible!!! The cleaning team did not come with a vacuum or even a ladder! We were told they will come with equipment and cleaning products. How can a team come to clean without having a ladder to reach high things? They stood on my kitchen counters to clean the cupboards. Without ladders they could not clean the lights, curtain rails, air vents, inside of cupboards, etc of which I had specifically asked for. When I contacted the company to complain about the service I was told that the work was done so the full payment is expected. I was told that I should have stopped them when they started if I was not happy - how can I do that when I have not seen the quality of the work as yet??? KleanCo promises a service, charges a high fee and does not deliver! I had to spend even more money to get the place cleaned properly. There's no one to supervise the quality of work - as long as the team says they did the job, the manager is happy and expects payment. I will not recommend this company to anyone.
0
Replies (0)