ATKV Member Klein Kariba Dissappointment

We have always been very proud visitors to Klein Kariba for more than 15 years. We were always proud to recommend this resort to our friends and family. However, what a disappointment when we visited them the last time. The resort was not neat and the stands were not as clean as they used to be. Sometimes it was a pain with groundsmen using tools from early till late afternoon but the results were excellent and the grounds were in tip-top condition. As my husband has skin cancer we can't make use of the outdoor pool areas and the only pool we can utilize is the indoor pool. As usual, we went to the pool in the morning the water was colder than we are used to (in winter) and the pool water was not clean - there was an oily layer on top of the water and we experienced hair locks moving around in the water. On top of this, young children were yelling and playing in the water - why they could not play in the large outdoor area I don't know. We also saw a very young couple with their baby in the pool and these younger kids were splashing water on the baby. Needless to say, the couple immediately moved out of the pool. I seriously think Klein Kariba should change their attitude and start putting the normal effort into their resort. We decided to change to Buffel****rt this past weekend and what a pleasure to see the changes and upkeeps on the resort. All neat in its place. The indoor pool was very clean water to the correct temperature. The personnel who kept an eye on the indoor pool were very friendly and immediately addressed a problem in a professional way when it was noticed. The ablutions were extremely clean and well-upgraded. What a pleasure it was to visit them again after a few years. We were so happy we booked another weekend right away. Klein Kariba please look after your resort we miss this special place in our hearts.