1 reviews | Active since Member
On the one year anniversary of this company taking a very, very large sum of money from us to deliver a service that they never delivered, I felt it was time to leave this review - there have been other reviewers who have stated that the company in question has contacted them to threaten that they won't get their refund if they don't take their review down; frankly after a year I think its safe to assume we're not getting our refund. I find it rather interesting (and apt) that literally all of the good reviews that were left for them have now vanished, and all that remains are the 1 star reviews. This company charged close to R50K to move us from Gauteng to the Western Cape in Feb/March 2023. All was going according to plan, until our planned moving date arrived and then it all fell apart. From flooding along the Garden Route (which to be fair, did happen) to obstinate tenants in houses they were meant to be delivering to refusing to move out, truck breakdowns in Bloem (which happened with alarming regularity), strike action en route and subcontractors allegedly not playing their part, for two whole weeks we were messed around with a new excuse every second day ****erally). Two weeks to the day after we were meant to have moved, we were informed, via a voice note nogal, that apparently the truck which had allegedly been breaking down in Bloem with alarming regularity, actually did exist - but was apparently stuck on a ship in Durban harbour. One thing these people do deserve is 50 points for creativity.
Based on the fact that they clearly did not have the infrastructure and resources necessary to undertake the move for which they charged a small fortune for, THEY made the offer to refund us in full, stating that they "completely understood" if we wanted to cancel. So we took them up on that. And twelve months and two lawyers later, we're still waiting for that refund. We discovered on appointing an attorney that they not only owed several of their clients various sums ranging between R10K and R50K, but that they ALSO owed a local commercial entity an amount in the region of R100K. So, although the Sheriff attached the few "assets" that were located at their premises when the Sheriff arrived, the amount of money that would have been raised from the sale of said "assets" would have been a mere drop in the ocean of what this pair owe to at least a dozen people (that we know of). Oh, they did offer at one stage to pay us back R2K per month so in three years we MIGHT have got our money back albeit incrementally - on the advice of our lawyer and for obvious reasons, we declined their not-so-generous offer.
So, in the event that you see one of their signs that are still up in various dorps in the Karoo, and decide that you're going "support local" for your move, DON'T. They are now also operating under a different company name which for legal reasons I won't include here, but if the moving company you're planning to use gives an office address in De Rust, steer very, very clear of them. Or you too may land up R70K poorer.
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