Unreliable Service and Poor Communication

I had a very disappointing experience with this company.

From the beginning, communication was extremely poor. I constantly had to follow up just to get any response, which already raised concerns.

They were scheduled to install a playground for us today and confirmed the time the day before. I cancelled my plans to be available, only to be told on the day that they would be late due to “rain” — despite there being no rain at all in Pretoria, not even cloudy conditions.

They ultimately never arrived.

This level of unreliability and lack of accountability is unacceptable, especially when customers are expected to plan around confirmed appointments.

I would strongly advise others to think twice before engaging with this company.