K
Klines
Unclaimed Business
K
Performance(last 12 months):
Ranked In Retail
#53NPS Score
0Unlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMN
Matamela N
1 reviews | Active since Jan 2020
3 Mar 2016, 12:46
Return denied with the purchase invoice
My boyfriend bought a hat for my birthday, and it is small, I asked him to return it and bring a bag instead. Guess what he was told ? he was told that they cannot return the hat for hygiene, was the hat dirty ? who told him that he can not return the hat ? that noted on the receipt ? and now I am sitting with a hat that I cant wear its not like the hat is dirty or we don't have a slip. I find that unaccepted.<br> What should I do with hat ?
Helpful (0)
|Replies (0)MN
Matamela N
1 reviews | Active since Jan 2020
3 Mar 2016, 12:46
Return denied with the purchase invoice
My boyfriend bought a hat for my birthday, and it is small, I asked him to return it and bring a bag instead. Guess what he was told ? he was told that they cannot return the hat for hygiene, was the hat dirty ? who told him that he can not return the hat ? that noted on the receipt ? and now I am sitting with a hat that I cant wear its not like the hat is dirty or we don't have a slip. I find that unaccepted.<br> What should I do with hat ?
0
Replies (0)nL
nicole L
1 reviews | Active since Jan 2020
16 Jan 2016, 20:05
Disgusting Customer service
I purchased a watch at Klines Canal walk pop up store on the 24th Dec 2015 as a gift. On 14Jan16 my mother had worn this watch for the 1st time to a hospital visit - as she reached for her purse in bag the watch fell off her wrist and thus the clip had suddenly just broken off. Sat 16Jan16 I then travel to canal walk to return this item Only to be told I cannot be refunded as the manager was not in store. I then instructed the sales person to contact the manager as I was not prepared to come back at another time due to personal reasons and preference! After 30min of no luck contacting 3 different telephone numbers to reach the store/regional manager & a filthy and rotten attitude from the store staff they then reluctantly sent a whatsapp to the manager of sorts and then once again proceeded to call a number and the issue was resolved or so I thought??? NO APOLOGIES FOR THE INCONVENIENCE BUT nonetheless As I had purchased the item via debit card I had to be refunded back into my card as I left the store I asked when will I receive my refund and why do I not receive a receipt for this??? \It will be in your account immediately she said-I am still waiting for my $$ No refund received?"
Helpful (0)
|Replies (0)nL
nicole L
1 reviews | Active since Jan 2020
16 Jan 2016, 20:05
Disgusting Customer service
I purchased a watch at Klines Canal walk pop up store on the 24th Dec 2015 as a gift. On 14Jan16 my mother had worn this watch for the 1st time to a hospital visit - as she reached for her purse in bag the watch fell off her wrist and thus the clip had suddenly just broken off. Sat 16Jan16 I then travel to canal walk to return this item Only to be told I cannot be refunded as the manager was not in store. I then instructed the sales person to contact the manager as I was not prepared to come back at another time due to personal reasons and preference! After 30min of no luck contacting 3 different telephone numbers to reach the store/regional manager & a filthy and rotten attitude from the store staff they then reluctantly sent a whatsapp to the manager of sorts and then once again proceeded to call a number and the issue was resolved or so I thought??? NO APOLOGIES FOR THE INCONVENIENCE BUT nonetheless As I had purchased the item via debit card I had to be refunded back into my card as I left the store I asked when will I receive my refund and why do I not receive a receipt for this??? \It will be in your account immediately she said-I am still waiting for my $$ No refund received?"
0
Replies (0)