Terrible service

In June 2014 I bought a property of which the title deed transfer was managed by Klinkenberg Inc. To date I have still not received my document. According to the staff there is a back log of 5 to 6 months at the deeds office.... Maybe the staff should firstly go back to school and learn counting again. Secondly they can learn how to give customers feedback as they really do not know how to do that either. And thirdly they should maybe learn to do the filing correctly..... If all the above is done I might then be lucky enough to get my title deed. Funny thing is this was not the only property that we bought in June last year. The title deed to the other property (which was handled by more competent attorneys) was received last year. Strange how the deeds office is behind with one title deed and not another