Harrasing and conning people

We recently recevied a box of toners from these guys, which we DID NOT ORDER in the first place. They called our purchasing department and told them that someone from our company had ordered the toners and he should give them our address details. He thought it's all in order and proceeded to give them our details including Vat number etc.

A few days later a courier company delivers a box full of toners with a total value of R14'640,00 !! We phoned them and said we have not ordered this and they insisted that they have a voice recording of our purchasing guy confirming the order.

The lady at KLM Chemicals by the name of Caroline said she is very sorry but they won't take the goods back. Since we placed the order verbally with them, we have to just take it and pay for it. She started becoming very abusive and insisted that she will blacklist us if we do not pay.

These guys are absolute crooks. If anyone ever gets a call from them selling inks, printers and toners, put the phone down immediately! Don't say a word. You will end up with a box of stuff which you never ordered and then forced to pay for it.

I am reporting them to the National Consumer Council for Harrasment, fraud, illegal selling, lying, conning people, refusing to take an item back (which we did not order in the first place) etc etc.

They use 2 companies to sell products from:

KLM Consumables & chemicals (Pty) Ltd. RF Import & Export SA (Pty) Ltd.

They are a bunch of lying CROOKS!! Stay away and dont speak to them at all. Just hang the phone up if they ever call you.