KL
Kloof Lawnmower Centre
Unclaimed Business
KL
Kloof Lawnmower Centre
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Kloof Lawnmower Centre
Kloof Lawnmower Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Kloof Lawnmower Centre across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMR
Marlene R
1 reviews | Active since Jan 2020
30 Jan 2026, 14:21
Unhelpful
I was looking for a Flymow Drive Belt and as they were basically the only persons that had it on there website I contacted them. I knew my TL350 was not an easy product to find. I called them Glen answered the phone and told me that I must please phone Gardena SA as they do not have stock.. He gave me the number and so I called Gardena after hanging up. Gardena very friendly and helpfull sales person told me "Mam I do have stock, this is the part no. To order but unfortunately we do not sell to the public directly" He asked were I got there number and I explained from Kloof Lawnmower Centre.. He rep**** just phone them back give them the part number and asked them to add the item as a special order.. I thanked him and said my good buy.. Phoned Kloof back again explained everything and gave them the part number also again stating I will pay for the shipping aswell.. More then a week passed no feedback.. So I made a follow-up this week. Asked to speak to Glen again as he was the one that helped in the first place.. He was busy left a message.. Well.Cell C had network problems this week.. I got a SMS from Glen just stating thet have not stock and were NOT able to help me.. This left me cheesed off.. I called Gardena back on Wednesday and again very friendly staff assisted me to find a company in Pretoria.. Please note this was Wednesday when I contacted Cosave Powerbuild explained my situation and today at 14:15 got a call from Powerbuild telling me my drive belt has arrived and I could come and collect.. Now that is customer service.. Kloof it is clear you just did not want to assit in my delema. Would not recommend you for online shopping or assistance
Helpful (0)
|Replies (0)MR
Marlene R
1 reviews | Active since Jan 2020
30 Jan 2026, 14:21
Unhelpful
I was looking for a Flymow Drive Belt and as they were basically the only persons that had it on there website I contacted them. I knew my TL350 was not an easy product to find. I called them Glen answered the phone and told me that I must please phone Gardena SA as they do not have stock.. He gave me the number and so I called Gardena after hanging up. Gardena very friendly and helpfull sales person told me "Mam I do have stock, this is the part no. To order but unfortunately we do not sell to the public directly" He asked were I got there number and I explained from Kloof Lawnmower Centre.. He rep**** just phone them back give them the part number and asked them to add the item as a special order.. I thanked him and said my good buy.. Phoned Kloof back again explained everything and gave them the part number also again stating I will pay for the shipping aswell.. More then a week passed no feedback.. So I made a follow-up this week. Asked to speak to Glen again as he was the one that helped in the first place.. He was busy left a message.. Well.Cell C had network problems this week.. I got a SMS from Glen just stating thet have not stock and were NOT able to help me.. This left me cheesed off.. I called Gardena back on Wednesday and again very friendly staff assisted me to find a company in Pretoria.. Please note this was Wednesday when I contacted Cosave Powerbuild explained my situation and today at 14:15 got a call from Powerbuild telling me my drive belt has arrived and I could come and collect.. Now that is customer service.. Kloof it is clear you just did not want to assit in my delema. Would not recommend you for online shopping or assistance
0
Replies (0)PB
Phyllis B
1 reviews | Active since Jan 2020
12 Sept 2025, 16:21
Unprofessional service
Unprofessional service received telephonically while trying to enquire about the repair of my lawnmower. On the phone, I could hear the manager telling the person on the phone that he couldn't possibly know when my mower would be ready. I was calling to find out when it would be ready. It was taken in 2 days prior. I was going to be in the area, and needed to swap cars with my husband in order to collect the mower. The man who answered the phone couldn't tell me when the mower would be ready for collection, he said that it had been serviced. He could not tell me how much it cost. Their policy was explained to me when I brought the mower, that they spent up to R1600 on repairs, and called if it cost more. The man who answered the phone said I had to wait to receive an SMS, and that they did the SMSs in bulk. He could not help me at all. The fact that I could hear the manager in the background shouting at him that he didn't know when it would be ready was very unprofessional. I was so shocked that I hung up. I would not use their service again nor would I recommend anyone to use them. I will travel further to find good service.
Helpful (0)
|Replies (0)PB
Phyllis B
1 reviews | Active since Jan 2020
12 Sept 2025, 16:21
Unprofessional service
Unprofessional service received telephonically while trying to enquire about the repair of my lawnmower. On the phone, I could hear the manager telling the person on the phone that he couldn't possibly know when my mower would be ready. I was calling to find out when it would be ready. It was taken in 2 days prior. I was going to be in the area, and needed to swap cars with my husband in order to collect the mower. The man who answered the phone couldn't tell me when the mower would be ready for collection, he said that it had been serviced. He could not tell me how much it cost. Their policy was explained to me when I brought the mower, that they spent up to R1600 on repairs, and called if it cost more. The man who answered the phone said I had to wait to receive an SMS, and that they did the SMSs in bulk. He could not help me at all. The fact that I could hear the manager in the background shouting at him that he didn't know when it would be ready was very unprofessional. I was so shocked that I hung up. I would not use their service again nor would I recommend anyone to use them. I will travel further to find good service.
0
Replies (0)RS
Roger S
1 reviews | Active since Jan 2020
8 Mar 2023, 14:11
“A CUT ABOVE!”
Have you noticed, as you age, the garden your wife demands you mow regularly grows bigger? The mower gets heavier? It’s actually falling apart? As a pensioner I’m - like you - staggered at the cost of replacing that mower … or anything else lately. Do yourself a favour, chat to a friendly guy called Paul at Kloof Lawnmowers (near Pinetown) KZN. I did and am frankly humbled at the level of unstinting help I received for my old machine….it’s alive again thanks to the guys at Kloof Lawnmowers. I felt the need to express my gratitude - so I have. Mower problems ? Don’t go anywhere else. Roger
Helpful (0)
|Replies (0)RS
Roger S
1 reviews | Active since Jan 2020
8 Mar 2023, 14:11
“A CUT ABOVE!”
Have you noticed, as you age, the garden your wife demands you mow regularly grows bigger? The mower gets heavier? It’s actually falling apart? As a pensioner I’m - like you - staggered at the cost of replacing that mower … or anything else lately. Do yourself a favour, chat to a friendly guy called Paul at Kloof Lawnmowers (near Pinetown) KZN. I did and am frankly humbled at the level of unstinting help I received for my old machine….it’s alive again thanks to the guys at Kloof Lawnmowers. I felt the need to express my gratitude - so I have. Mower problems ? Don’t go anywhere else. Roger
0
Replies (0)