1 reviews | Active since Member
I contacted *Kobus Electronics* for DSTV issues at my new home. The service was a deeply upsetting experience due to their complete lack of professionalism and transparency regarding costs. NO COST ESTIMATE OR QUOTE: They provided absolutely NO cost estimate or written quotation before starting the work. I was presented with an exorbitant invoice (*from DSTV 365)* totalling nearly R11,000, and they still charged me a call-out fee. DSTV confirmed that this company/technician is NOT DSTV ACCREDITED. DSTV also confirmed that the amount charged is ASTRONOMICALLY HIGH for the work delivered, far exceeding standard industry rates. This is a clear case of price gouging and a total lack of transparency. AVOID THEM! I strongly advise anyone needing DSTV service to use only certified, DSTV-accredited technicians who provide a detailed, written quote beforehand.