1 reviews | Active since Member
I ordered a stone basin from Koekelooer Online store. The payment went through, and I got an email confirmation of the order on 14 April.
To my surprise, 10 days later I received an email from Mr Koekeloer, the owner,
I will quote from his email:
"I am aware that our courier has backed down and is not prepared to transport the basin as they reckon that the risk is too high. There are obviously many courier companies that can transport the cargo, but at a rate that exceed the amount that we have anticipated the cost to be.
I therefore must withdraw my offer to sell the basin to you"
I was obvious that Mr Koekeloer was not prepared to even look for couriers who can courier 909kg, as it was easier for him to turn down a sale, even in these tough times.
I sent him a link for the cheapest courier company I quickly found who would courier the basin- TNT at just over R6 000.
Did Mr Koekekoer thank me so he could send it, and compete the sale? No. He decided to simply not respond.
I would just warn people thinking of doing business with this company to think about Mr Koekeloer's action, and his poor attitude to paying customers,