Koffi Therapy bad service

We went to Durbanville for breakfast today. We were given no choice of whether we wanted to sit inside or out. Table for 3 over there is what we were told. No menus given; I had to go and get my own. We waited for 15 minutes before we were served. The waitresses were all busy so a member of the kitchen staff came to take the order. She could only serve coffee. We placed our breakfast order at 10am. They were fairly busy but it did look like a popular spot as many people came to the door looking for tables. There was a large table with 21 people sitting inside. It was very noisy which is understandable. 20 minutes after we placed our order we were told that the large table's order was placed before ours and our food would take a bit longer. We waited an hour and a half for our breakfast. The food was cold and not great. No apologies were made and the owner/manager never came and explained. Bad communication and terrible service. Will not be going back!