Korean Auto Parts-Mall
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Korean Auto Parts-Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Korean Auto Parts-Mall across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bad after sales service from the Boksburg branch(Venter Centre Branch) will not recommend - we purchase a water pump in Dec 2024 since then we miss placed the invoice and the mechanic was asked where the water is going and after the 2nd service the mechanic informed us the water pump is leaking. The mechanic remove the water pump to proved that the pump is faulty . When purchasing the pump in December the sales man told us we get 1 year warrantee. Today when we found the invoice and wanted to get it replaced we were told that the pump has only a 6 month warrantee after looking at the invoice. 1. Due to bad service 2. Due to bad quality of parts we lost faith in Korean Motor spares. They can not honour there parts and tell you buy a new one. How can we trust them after this.
1 reviews | Active since Jan 2020
Bad after sales service from the Boksburg branch(Venter Centre Branch) will not recommend - we purchase a water pump in Dec 2024 since then we miss placed the invoice and the mechanic was asked where the water is going and after the 2nd service the mechanic informed us the water pump is leaking. The mechanic remove the water pump to proved that the pump is faulty . When purchasing the pump in December the sales man told us we get 1 year warrantee. Today when we found the invoice and wanted to get it replaced we were told that the pump has only a 6 month warrantee after looking at the invoice. 1. Due to bad service 2. Due to bad quality of parts we lost faith in Korean Motor spares. They can not honour there parts and tell you buy a new one. How can we trust them after this.
1 reviews | Active since Jan 2020
Bought service parts for KIA Sorento from these ****** using my car's VIN number. When it came to fitment, the air filter was not correct. We slid the air filter in and it was to long and we could not close the air filter casing. I called back and was reasured that I could return it for a refund. So it sat in its box on my desk for a week until i could return it. Yesterday, our driver returned the filter and I got a call from the branch manager, claiming that I had used it, and that the casing was damaged and that they will not refund me. He sent me photos, and the filter I bought was actually in a better condition than their filters. 3 very small marks from when we fitted the filter. but after some very rude remarks from the branch manager and telling me that I am lair, I had our driver bring the filter back. The 3 marks were brushed off with a clean cloth and there was no damage what so ever to the casing. So there I have now lost R162.90 which might not be a lot of money, but the rudeness and lies really got to me. They can even supply the correct parts for a car using a VIN number. if you want to be ****med go buy from them, but i would rather pay a couple of bucks more, get the right items from Goldwagen and be helped with a smile and be listened to when i explain. Never do business with these a$$holes. they dont even deserve a ****** star.
1 reviews | Active since Jan 2020
Bought service parts for KIA Sorento from these ****** using my car's VIN number. When it came to fitment, the air filter was not correct. We slid the air filter in and it was to long and we could not close the air filter casing. I called back and was reasured that I could return it for a refund. So it sat in its box on my desk for a week until i could return it. Yesterday, our driver returned the filter and I got a call from the branch manager, claiming that I had used it, and that the casing was damaged and that they will not refund me. He sent me photos, and the filter I bought was actually in a better condition than their filters. 3 very small marks from when we fitted the filter. but after some very rude remarks from the branch manager and telling me that I am lair, I had our driver bring the filter back. The 3 marks were brushed off with a clean cloth and there was no damage what so ever to the casing. So there I have now lost R162.90 which might not be a lot of money, but the rudeness and lies really got to me. They can even supply the correct parts for a car using a VIN number. if you want to be ****med go buy from them, but i would rather pay a couple of bucks more, get the right items from Goldwagen and be helped with a smile and be listened to when i explain. Never do business with these a$$holes. they dont even deserve a ****** star.
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