KOSI BAY HIPPO LODGE DISAPPOINTMENT

I made a booking on the 23/03/20 to 28/03/20 Due to the corona virus outbreak we were told that the lodge will be closing due to the national lockdown. We stayed one night only and where promised a refund on the remaining 4 days. We messaged and called several times with no response or reply. No decency. Totally regret booking this lodge.