Disappointing Kream Brooklyn

I was at this establishment today for a birthday lunch and whilst the food was great the service was ultra slow (over an hour waiting for starters) and unlike previous occasions no acknowledgement was made of a birthday despite having highlighted this upon booking. Disappointing experience overall- they have lost what made them special amongst peers. I won't be going back and will not be recommending this establishment to anyone, can get awesome food with much better atmosphere, service and attention to clients elsewhere