The ladies that work in admin are less than interested in helping you.

I have phoned a number of times today, each person I speak to tells me they are an intern and have no information to help me. Each time I ask to speak to someone in the exam office or a manager I am told that they have left for the day, or their manager is not available until further notice and does not have an extension to transfer the call to and they don't know their email address. When I ask for the name of the person I am on the call with, they hang up. Rebecca is the only name I was provided, if I was even given a correct name. I am trying to obtain simple information from them and they are simply not willing to help me, I am having to resort to complaining in the hopes of receiving ANY help. I will continue to shed light on how bad the service is until I am helped.