Hospicare Frail Care - dysfunctional lift

The lift @ Kruinpark Hospicare has been dysfunctional for about 2 years. There appears to be no apetite from the "Trust" to fix this problem. This is a "Frail Care Facility". In the last week alone, Mon @ age 90+ had to climb the stairs from the 2nd floor, 23/11/2023 my wif was stuck in the lift between floors.