worst service ever

Im extremely upset and annoyed with their service.<br> <br> My lap top was supposed to be delivered yesterday by 11 and it didn't, I called them and was told there were delays by 2 i will get it. 2 passed and I called again after 3 and I was told the driver is on the way will get here any minute and 3 hours passed and I called again and now I was told a different story about the laptop not being released due to the kilos it weighs being more than what you charged and I can only get it monday.<br> <br> I explained to this guy that there is important information I need for tomorrow in that lap top and what he is telling me was never shared to me, he promised to arrange something and call me back that was after 18:00 14-08-2015 till now no response and they are not picking up the phone.