Kunene Makopo Risk Solutions
Verified Business
|2.3|3 Reviews (last 12 months)|Responds in 26h 32m
Kunene Makopo Risk Solutions
Verified Business
|2.3
3 Reviews (last 12 months)
Responds in 26h 32m
Performance(last 12 months):
Ranked In Insurance
#90Reply Time
26h 32mNPS Score
-100Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 26h 32m
Ranking
#90
in Insurance
Reply Time
26h 32m
NPS Score
-100
Recommended: Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 26h 32m
Review Distribution
2.3|3 Reviews
Aug '25 - Jul '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Amo M
1 reviews | Active since Nov 2013
27 May 2026, 08:30
Poor service and abhorrent professionalism
Two weeks later since my complaint has reached the quality assurance dept and we are still at the very place we started, that being nowhere. Claim still sitting somewhere on consultant's desk and settlement still not processed as they assured they would exactly 2 weeks ago. Shes no longer on leave or lunch but seemingly the work is, so in short the Risk in their risk solutions is definitely at your own risk
Helpful (0)
|Replies (0)AM
Amo M
1 reviews | Active since Nov 2013
27 May 2026, 08:30
Poor service and abhorrent professionalism
Two weeks later since my complaint has reached the quality assurance dept and we are still at the very place we started, that being nowhere. Claim still sitting somewhere on consultant's desk and settlement still not processed as they assured they would exactly 2 weeks ago. Shes no longer on leave or lunch but seemingly the work is, so in short the Risk in their risk solutions is definitely at your own risk
0
Replies (0)AM
Amo M
1 reviews | Active since Nov 2013
12 May 2026, 10:19
Poor, shocking service from the claims department of Kunene Makopo Risk
Possibly the worst claim experience i have ever had, have a claim registered 6 months ago and the claims consultant assigned to it over a month ago ignores emails, does not respond to calls, and also dozens of messages which the receptionist confirms were given to her. She processed half my claim after various attempts of reaching her, and has been awol since. Attempts to reach out for someone else to assist are also impossible because the phone rings until it cuts off or goes to voice message system, absolutely horrible service
Helpful (0)
|Replies (1)AM
Amo M
1 reviews | Active since Nov 2013
12 May 2026, 10:19
Poor, shocking service from the claims department of Kunene Makopo Risk
Possibly the worst claim experience i have ever had, have a claim registered 6 months ago and the claims consultant assigned to it over a month ago ignores emails, does not respond to calls, and also dozens of messages which the receptionist confirms were given to her. She processed half my claim after various attempts of reaching her, and has been awol since. Attempts to reach out for someone else to assist are also impossible because the phone rings until it cuts off or goes to voice message system, absolutely horrible service
0
Replies (1)J