Kustom Home Furnishings
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Kapil Sewdial took my furniture and 60% deposit in April 2024 then drove disappeared. The address on their invoice is bogus and he is full of stories. After months of being told all sorts of stories why delivery of my furniture cannot happen, then all of a a sudden I am told there’s a 3rd party who has my furniture. I’ve been told to pay balance if I want to see my furniture again but when I ask from r everyone evidence of my furniture being ready for delivery then Kapil comes up with a story of a 3rd party being in possession of my furniture. It’s been 6 months and Kapil is no where to be found.
1 reviews | Active since Jan 2020
Kapil Sewdial took my furniture and 60% deposit in April 2024 then drove disappeared. The address on their invoice is bogus and he is full of stories. After months of being told all sorts of stories why delivery of my furniture cannot happen, then all of a a sudden I am told there’s a 3rd party who has my furniture. I’ve been told to pay balance if I want to see my furniture again but when I ask from r everyone evidence of my furniture being ready for delivery then Kapil comes up with a story of a 3rd party being in possession of my furniture. It’s been 6 months and Kapil is no where to be found.
1 reviews | Active since Jan 2020
<div>A man of many stories! This was not the first time I had used Kustom Home Furnishings, I had two previous positive experiences, so I was not nervous about using them, but something has changed! Paid a deposit of 60% in early November, for a 2 week turn around on recovering of couches with the cushions that form part of the couch in a complimentary fabric. Eventually after many excuses I received the job mid December but he would not deliver without me completing payment. As I happened to be away he sent photos of the completed base but not of the cushions, claiming that they were already wrapped. On delivery, the cushions were in the wrong fabric, I suspect in something he had already in stock and not the Hertex fabric I paid for. The colours he had made them in clashed horribly and they were the wrong size. So many excuses later the job has still not been resolved and I only have a partially recovered couch.</div>
1 reviews | Active since Jan 2020
<div>A man of many stories! This was not the first time I had used Kustom Home Furnishings, I had two previous positive experiences, so I was not nervous about using them, but something has changed! Paid a deposit of 60% in early November, for a 2 week turn around on recovering of couches with the cushions that form part of the couch in a complimentary fabric. Eventually after many excuses I received the job mid December but he would not deliver without me completing payment. As I happened to be away he sent photos of the completed base but not of the cushions, claiming that they were already wrapped. On delivery, the cushions were in the wrong fabric, I suspect in something he had already in stock and not the Hertex fabric I paid for. The colours he had made them in clashed horribly and they were the wrong size. So many excuses later the job has still not been resolved and I only have a partially recovered couch.</div>
1 reviews | Active since Jan 2020
An outdoor couch was collected by Kapil Sewdial @ Kustom Home Furnishings for upholstering, together with a 60% cash deposit on 23 August 2023. 16 weeks later, I have no couch and Kapil refuses to deliver the couch or return the money notwithstanding various excuses as to why the job has not been completed. I see from below comments that this is not the first time Kapil has "******" money. I would not recommend anyone to deal with with Kapil Sewdial or Kustom Home Furnishings unless they are prepared to run the risk of having property and or money ******.
1 reviews | Active since Jan 2020
An outdoor couch was collected by Kapil Sewdial @ Kustom Home Furnishings for upholstering, together with a 60% cash deposit on 23 August 2023. 16 weeks later, I have no couch and Kapil refuses to deliver the couch or return the money notwithstanding various excuses as to why the job has not been completed. I see from below comments that this is not the first time Kapil has "******" money. I would not recommend anyone to deal with with Kapil Sewdial or Kustom Home Furnishings unless they are prepared to run the risk of having property and or money ******.
1 reviews | Active since Jan 2020
Thank you @ team KHF for accommodating my urgent request within a week
1 reviews | Active since Jan 2020
Thank you @ team KHF for accommodating my urgent request within a week
1 reviews | Active since Jan 2020
Kapil, Jesmin and Mike have run away with my money. They have disabled their Facebook and Instagram accounts. Don't support this business or give them any money in advance. I have handed them over to my attorneys.
1 reviews | Active since Jan 2020
Kapil, Jesmin and Mike have run away with my money. They have disabled their Facebook and Instagram accounts. Don't support this business or give them any money in advance. I have handed them over to my attorneys.
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