Kwese Play / Econet not operating

I switched on my Kwese Play TV Box this morning to find that all my apps Netflix, Youtube etc was missing. A message came up on the TV stating that " Econet no longer offers Kwese Play.For more information contact Econet. I have contacted Econet via webchat and spoke to Olga who was not helpful at all. Could some at Kwese Play or Econet please assist and get back to me urgently.