Kwikspar Strandfontein
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Kwikspar Strandfontein has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Kwikspar Strandfontein across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am writing to formally express my disappointment regarding a recent experience with your delivery service. On 27th July 2025 I placed an online order through your platform, with the expectation that it would be delivered within the specified time frame. However, the delivery was delayed by more than two hours without any prior notice or explanation. This caused significant inconvenience, as I had made arrangements based on the estimated delivery time provided for between 4 and 5pm. However delivery only took place after 6pm. Additionally, I was surprised to find that several items from my order were marked as out of stock upon delivery. While I understand that stock issues can occasionally occur, there was no prior communication about these missing items, nor has any refund or credit note been issued for the undelivered products having me to wait 7 days for a refund? I trust that SPAR Strandfontein values its customers and upholds standards of service that reflect reliability and transparency. I kindly request: An explanation for the delayed delivery. A full refund for the out-of-stock items not delivered. clarification on how such issues will be avoided in future transactions. Please treat this matter with urgency and respond at your earliest convenience. I look forward to a swift resolution. 71703 is my order number
1 reviews | Active since Jan 2020
I am writing to formally express my disappointment regarding a recent experience with your delivery service. On 27th July 2025 I placed an online order through your platform, with the expectation that it would be delivered within the specified time frame. However, the delivery was delayed by more than two hours without any prior notice or explanation. This caused significant inconvenience, as I had made arrangements based on the estimated delivery time provided for between 4 and 5pm. However delivery only took place after 6pm. Additionally, I was surprised to find that several items from my order were marked as out of stock upon delivery. While I understand that stock issues can occasionally occur, there was no prior communication about these missing items, nor has any refund or credit note been issued for the undelivered products having me to wait 7 days for a refund? I trust that SPAR Strandfontein values its customers and upholds standards of service that reflect reliability and transparency. I kindly request: An explanation for the delayed delivery. A full refund for the out-of-stock items not delivered. clarification on how such issues will be avoided in future transactions. Please treat this matter with urgency and respond at your earliest convenience. I look forward to a swift resolution. 71703 is my order number
1 reviews | Active since Jan 2020
Sincere thanks to Michelle at Kwikspar Strandfontein for the fantastic service, after the driver nearly messed up a birthday delivery. Michelle remained calm and sorted the issue out with everyone feeling happy! Thank you, Michelle🙏🏽
1 reviews | Active since Jan 2020
Sincere thanks to Michelle at Kwikspar Strandfontein for the fantastic service, after the driver nearly messed up a birthday delivery. Michelle remained calm and sorted the issue out with everyone feeling happy! Thank you, Michelle🙏🏽
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