Non responsive to inquiries!

Dear LA Health

I have been consistently reaching out to you in an effort to find out why a certain practitioner was not paid. I’ve made a call on the number provided on your webpage but I keep being transferred to one person to another without finding assistance. Please improve on your communication and train your employees that deals with inquiries to take responsibility and provide assistance instead of shifting from one person to the next. Two days I forwarded an email of inquiry and still did not receive any feedback.