LL
La Lucia Mall
Unclaimed Business
LL
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About La Lucia Mall
La Lucia Mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked La Lucia Mall across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
Mishka
1 reviews | Active since Jan 2020
19 Mar 2026, 05:43
Vandalism of vehicle in paid parking lot
Vandalism’s of vehicle at La Lucia Mall - repeated acts of vandalism to my vehicle within your paid undercover parking facility. This is now the second incident in approximately three months where a sticker has been deliberately placed on my vehicle, causing damage and leaving adhesive residue. Both incidents occurred in the same parking area. Following the first incident, I reported the matter to mall management and was instructed to obtain a police report before any further action could be taken. I comp**** fully with this requirement. Despite this, no resolution, adequate feedback, or visible corrective action was provided. It is deeply concerning that a second, nearly identical incident has now occurred. This indicates a clear failure to implement adequate preventative measures after the initial report. Furthermore, I have been informed by one of your security guards that similar incidents have been reported by multiple individuals. This confirms that this is not an isolated case, but rather an ongoing issue that management has been aware of. Despite this knowledge, no meaningful steps appear to have been taken to address the problem. Given that this is a paid undercover parking facility, there is a reasonable expectation of safety and security. However: - There appears to be insufficient camera coverage in the affected area - No increased security patrols have been implemented - No visible preventative measures (such as car guards or monitoring personnel) have been introduced It is unacceptable that customers are paying for parking under the assumption of a secure environment, yet are exposed to repeated acts of vandalism. Additionally, I have not been granted access to, nor has there been any confirmation of a formal review of, CCTV footage related to these incidents. This lack of transparency is concerning and does not align with reasonable security and incident response standards. As it stands, I no longer feel that my vehicle is safe when parked at your facility. In light of the above, I formally request the following as a matter of urgency: - A full investigation into both incidents - Confirmation that relevant CCTV footage has been reviewed, and the findings thereof - A clear outline of existing security measures in the undercover parking area - Immediate implementation of preventative measures (including but not limited to increased patrols, improved camera coverage, and on-site monitoring) - Clarification on liability and how the mall intends to address the damage caused to my vehicle Given the prior report and lack of corrective action, the mall may be considered negligent in failing to prevent yet another occurrence.
Helpful (0)
|Replies (0)M
Mishka
1 reviews | Active since Jan 2020
19 Mar 2026, 05:43
Vandalism of vehicle in paid parking lot
Vandalism’s of vehicle at La Lucia Mall - repeated acts of vandalism to my vehicle within your paid undercover parking facility. This is now the second incident in approximately three months where a sticker has been deliberately placed on my vehicle, causing damage and leaving adhesive residue. Both incidents occurred in the same parking area. Following the first incident, I reported the matter to mall management and was instructed to obtain a police report before any further action could be taken. I comp**** fully with this requirement. Despite this, no resolution, adequate feedback, or visible corrective action was provided. It is deeply concerning that a second, nearly identical incident has now occurred. This indicates a clear failure to implement adequate preventative measures after the initial report. Furthermore, I have been informed by one of your security guards that similar incidents have been reported by multiple individuals. This confirms that this is not an isolated case, but rather an ongoing issue that management has been aware of. Despite this knowledge, no meaningful steps appear to have been taken to address the problem. Given that this is a paid undercover parking facility, there is a reasonable expectation of safety and security. However: - There appears to be insufficient camera coverage in the affected area - No increased security patrols have been implemented - No visible preventative measures (such as car guards or monitoring personnel) have been introduced It is unacceptable that customers are paying for parking under the assumption of a secure environment, yet are exposed to repeated acts of vandalism. Additionally, I have not been granted access to, nor has there been any confirmation of a formal review of, CCTV footage related to these incidents. This lack of transparency is concerning and does not align with reasonable security and incident response standards. As it stands, I no longer feel that my vehicle is safe when parked at your facility. In light of the above, I formally request the following as a matter of urgency: - A full investigation into both incidents - Confirmation that relevant CCTV footage has been reviewed, and the findings thereof - A clear outline of existing security measures in the undercover parking area - Immediate implementation of preventative measures (including but not limited to increased patrols, improved camera coverage, and on-site monitoring) - Clarification on liability and how the mall intends to address the damage caused to my vehicle Given the prior report and lack of corrective action, the mall may be considered negligent in failing to prevent yet another occurrence.
0
Replies (0)AP
Anandh P
1 reviews | Active since Jan 2020
25 Sept 2024, 14:48
Eye Opening Experience( don't trust this brand, they dont give a ....)
After a few weeks post-eye test, I received a message that my order was ready to collect at La Lucia Mall. Excited that I would have a new pair of glasses since my previous set was broken and unusable (I cannot read or work on my computer without glasses), I decided to call ahead only to be told that my sunglasses were ready. I made a fuss about this only to be informed days later that the lab sent my lenses, but they were "too small for the frame" I called last week and said they would send an email to expedite the order. I called again and spoke with Sayuri who said the same thing. I am fed up with this substandard level of service Louse Anderson.
Helpful (0)
|Replies (0)AP
Anandh P
1 reviews | Active since Jan 2020
25 Sept 2024, 14:48
Eye Opening Experience( don't trust this brand, they dont give a ....)
After a few weeks post-eye test, I received a message that my order was ready to collect at La Lucia Mall. Excited that I would have a new pair of glasses since my previous set was broken and unusable (I cannot read or work on my computer without glasses), I decided to call ahead only to be told that my sunglasses were ready. I made a fuss about this only to be informed days later that the lab sent my lenses, but they were "too small for the frame" I called last week and said they would send an email to expedite the order. I called again and spoke with Sayuri who said the same thing. I am fed up with this substandard level of service Louse Anderson.
0
Replies (0)AR
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