Untruthful

I ordered a set 16 Dec and following day ordered a dress, I sent the lady a DM enquiring about the lead time, she never answered and asked her if I will receive the items for Christmas and she said yes. But nothing was delivered rather she's now ignoring my DM's....I mean she could have just informed rather than inconvenience me. I'm a big supporter of black women in business but this is so disappointing....

There's a WhatsApp number on the website but the number is not even on WhatsApp