Lady Michaelis Community Health Centre
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Lady Michaelis Community Health Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Lady Michaelis Community Health Centre across 10 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This once Semi Efficient Day Clinic was Doing fairly well a few Years ago but that’s all gone to Hell. The blatant incompetence and inefficiency has rocketed to an all new Level. For the past Year and a half they have managed to lose, misplace, not have the correct Signature for my medication and turn a Very simple process of Collecting my medication in a game of Russian Roulette. They have consistently *****ed Up my, and many others, collection of Two Medications every Single Visit. It turns a One to Two hour visit into a day long exercise. Completely useless and pathetic.
1 reviews | Active since Jan 2020
This once Semi Efficient Day Clinic was Doing fairly well a few Years ago but that’s all gone to Hell. The blatant incompetence and inefficiency has rocketed to an all new Level. For the past Year and a half they have managed to lose, misplace, not have the correct Signature for my medication and turn a Very simple process of Collecting my medication in a game of Russian Roulette. They have consistently *****ed Up my, and many others, collection of Two Medications every Single Visit. It turns a One to Two hour visit into a day long exercise. Completely useless and pathetic.
1 reviews | Active since Jan 2020
Sister Sias needs to go. She treats everybody like they are an inconvenience and every interaction with her feels like you're intruding on her day. For a mental health professional, she is not very professional. Today I called her out on her behaviour and told her I never want to see her again and all she could say was "thank you" and close the door in my face. This is not how you treat mental health patients. I've logged complaints against her before, and nothing was done then. I've also been told by other patients that they feel the same way. This woman is a disaster. If she doesn't like her job she needs to leave.
1 reviews | Active since Jan 2020
Sister Sias needs to go. She treats everybody like they are an inconvenience and every interaction with her feels like you're intruding on her day. For a mental health professional, she is not very professional. Today I called her out on her behaviour and told her I never want to see her again and all she could say was "thank you" and close the door in my face. This is not how you treat mental health patients. I've logged complaints against her before, and nothing was done then. I've also been told by other patients that they feel the same way. This woman is a disaster. If she doesn't like her job she needs to leave.
1 reviews | Active since Jan 2020
So here is a update on C Parsley from 2 months back she made me a appointment on the 13th February 2024 for the 24/04/2024 when I got here there was no appointment on they system but it is written down on the white card that they give you. I got here 20 to 12 as my appointment was at 12 then to top it they tell me that they can't help me and I must come the next day. So then one of the security stepped in and told me let's go to room 2 sorhat we can help you. The security gard deserves C Parsley possision as he is unable to do her job and I'm gonna say again she is not here for the right reasons they should get rid of here as C Parsley is giving this place such a bad name. I have PCOS and it's averting my whole body they are here to assist but they don't even look at you. I am gonna take this further as if C Parsley just looked at my referral letter then she would have seen its PCOS . But no just because I'm white and attending a Day Hospital she thinks in her little stupid brain that is a drug rash on my body and STD she did not even test for PCOS like I told her and like my private doctor give the referral letter. From I started its been since last year December till today while I'm sitting here that can't give me answers because they wanna send a person whole time to C Parsley that is thinking she knows best but she is only a Registered Nurse and not even a doctor . I gonna go far to make sure that her certification get taking away and that she will never get a work in the medical field again. Then to top it more I had the appointment with a doctor but then they still send me to C Parsley that is not a doctor am I will make sure that she will never become one. The. To top it the Doctor I seen today does not care the ***ment on my sikn i making white spots on my boday the pain in extreme but I need to make a appointment gynecologist what might only be November December 2024. This place is the worst day Hospital and if anything goes wrong I'll make sure this day Hospital pays for it
1 reviews | Active since Jan 2020
So here is a update on C Parsley from 2 months back she made me a appointment on the 13th February 2024 for the 24/04/2024 when I got here there was no appointment on they system but it is written down on the white card that they give you. I got here 20 to 12 as my appointment was at 12 then to top it they tell me that they can't help me and I must come the next day. So then one of the security stepped in and told me let's go to room 2 sorhat we can help you. The security gard deserves C Parsley possision as he is unable to do her job and I'm gonna say again she is not here for the right reasons they should get rid of here as C Parsley is giving this place such a bad name. I have PCOS and it's averting my whole body they are here to assist but they don't even look at you. I am gonna take this further as if C Parsley just looked at my referral letter then she would have seen its PCOS . But no just because I'm white and attending a Day Hospital she thinks in her little stupid brain that is a drug rash on my body and STD she did not even test for PCOS like I told her and like my private doctor give the referral letter. From I started its been since last year December till today while I'm sitting here that can't give me answers because they wanna send a person whole time to C Parsley that is thinking she knows best but she is only a Registered Nurse and not even a doctor . I gonna go far to make sure that her certification get taking away and that she will never get a work in the medical field again. Then to top it more I had the appointment with a doctor but then they still send me to C Parsley that is not a doctor am I will make sure that she will never become one. The. To top it the Doctor I seen today does not care the ***ment on my sikn i making white spots on my boday the pain in extreme but I need to make a appointment gynecologist what might only be November December 2024. This place is the worst day Hospital and if anything goes wrong I'll make sure this day Hospital pays for it
1 reviews | Active since Jan 2020
I would not recommend this clinic to anyone. 1.It takes forever to get hold of someone if you call because nobody answers NOT EVEN RECEPTION! Or any other department. When I did get through to the reception they would either transfer me to another department and then the call would get disconnected. I spoke to the manager and she sounded very irritated. I asked her if the nurse could call me back once she was in and she abruptly replied" She must, I don't deal with that". I eventually got a call back from them and came in to see the nurse.For an entire hour n a half I was up and down looking for the nurse as she was not in her room. I asked a young lady for assistance and instead of helping me she began to question why I was here and if I really needed to be here etc. I took my referral letter from her and went back to the entrance where the kind lady did my screening. She did the best she could to find the nurse I was looking for. I just sat outside feeling like I was just verbally abused by a staff member. I was then told to go back to the room of the nurse because she would be there now. On arrival I got close to her room and I heard a big commotion. The nurse I've been trying to get hold of for more than 3weeks is finally back from her leave so now she still has the audacity to go and greet all her colleagues first and makes sure she gets heard when she says that she NEEDS TO EAT NOW! IT'S 9.30AM ONLY! she should've started working at 7. The time I got here! I go in to show her that I am waiting and she looks at me with a straight face n says "You must wait, it's my first day back" I then tell her it's fine I'll give her a few minutes to settle in.. (not forgetting its 9.30 already and she's 2 and a half hours late) I go back to the waiting room and I hear her sarcastically telling her colleagues that this year she will be working on her time n no1 is going to tell her what to do. She doesn't do emergencies so why must she rush her job! I was so shocked to hear a professional say that. Someone who we rely on to assist us in times of need. If you don't have a passion for your job then don't do it! I WILL NEVER RECOMMEND THIS CLINIC TO ANYONE, PERIOD!!
1 reviews | Active since Jan 2020
I would not recommend this clinic to anyone. 1.It takes forever to get hold of someone if you call because nobody answers NOT EVEN RECEPTION! Or any other department. When I did get through to the reception they would either transfer me to another department and then the call would get disconnected. I spoke to the manager and she sounded very irritated. I asked her if the nurse could call me back once she was in and she abruptly replied" She must, I don't deal with that". I eventually got a call back from them and came in to see the nurse.For an entire hour n a half I was up and down looking for the nurse as she was not in her room. I asked a young lady for assistance and instead of helping me she began to question why I was here and if I really needed to be here etc. I took my referral letter from her and went back to the entrance where the kind lady did my screening. She did the best she could to find the nurse I was looking for. I just sat outside feeling like I was just verbally abused by a staff member. I was then told to go back to the room of the nurse because she would be there now. On arrival I got close to her room and I heard a big commotion. The nurse I've been trying to get hold of for more than 3weeks is finally back from her leave so now she still has the audacity to go and greet all her colleagues first and makes sure she gets heard when she says that she NEEDS TO EAT NOW! IT'S 9.30AM ONLY! she should've started working at 7. The time I got here! I go in to show her that I am waiting and she looks at me with a straight face n says "You must wait, it's my first day back" I then tell her it's fine I'll give her a few minutes to settle in.. (not forgetting its 9.30 already and she's 2 and a half hours late) I go back to the waiting room and I hear her sarcastically telling her colleagues that this year she will be working on her time n no1 is going to tell her what to do. She doesn't do emergencies so why must she rush her job! I was so shocked to hear a professional say that. Someone who we rely on to assist us in times of need. If you don't have a passion for your job then don't do it! I WILL NEVER RECOMMEND THIS CLINIC TO ANYONE, PERIOD!!
1 reviews | Active since Jan 2020
I have been trying to call the clinic since yesterday morning on behalf of a friend who needs to book a phsio therapy appointment. Since yesterday, I have not been able to get through to anyone, no matter what extension I choose when calling 0217978171. Today I called another number 0217628020 and again no one answers. The number rings for longer than a minute and then I get cut off. The first number I called agian after 8am and the operater said "we are not available at this moment our operating hours are from 7am to 40am mondays to fridays" Like really?? I called after 8am! I kepts calling and eventually a man answered "reception good day" and when I started talking he put down the phone and I was not able to get through to either of the numbers. I must say, this is the worst I've come across. Trying to call the clinic for 2 days and no one answers the phones. Terrible service. I hope something will get done about this because this is putrid. My friend is now just to book an appointment at the clinic which is so unessecary when they could have just answered the phone in the first place.
1 reviews | Active since Jan 2020
I have been trying to call the clinic since yesterday morning on behalf of a friend who needs to book a phsio therapy appointment. Since yesterday, I have not been able to get through to anyone, no matter what extension I choose when calling 0217978171. Today I called another number 0217628020 and again no one answers. The number rings for longer than a minute and then I get cut off. The first number I called agian after 8am and the operater said "we are not available at this moment our operating hours are from 7am to 40am mondays to fridays" Like really?? I called after 8am! I kepts calling and eventually a man answered "reception good day" and when I started talking he put down the phone and I was not able to get through to either of the numbers. I must say, this is the worst I've come across. Trying to call the clinic for 2 days and no one answers the phones. Terrible service. I hope something will get done about this because this is putrid. My friend is now just to book an appointment at the clinic which is so unessecary when they could have just answered the phone in the first place.
1 reviews | Active since Jan 2020
The bad service of this place is just too much. The lady running this clinic herself has no management hence the rest is as disastrous. She cannot take charge and the staff is rude and abusive. It is the second time this place has been giving bad service not following protocol with Covid-19 but using the Covid as the excuse to seat and not assist patient's. Let me point out that there are some who do their work diligently but are over shadowed by the rude useless one's with the help of the Sister in charge. Why this clinic still operates is a mystery to me.
1 reviews | Active since Jan 2020
The bad service of this place is just too much. The lady running this clinic herself has no management hence the rest is as disastrous. She cannot take charge and the staff is rude and abusive. It is the second time this place has been giving bad service not following protocol with Covid-19 but using the Covid as the excuse to seat and not assist patient's. Let me point out that there are some who do their work diligently but are over shadowed by the rude useless one's with the help of the Sister in charge. Why this clinic still operates is a mystery to me.
1 reviews | Active since Jan 2020
Good Evening, If I could rate the service 0 I would but no 0. I would appreciate and urgent call from the head of the PHARMACY for the wrong medication given. This has caused the person to be rushed to the doctor. Please call me 1st thing monday morning I will be waiting 081 431 7854 Kind regards STACEY LEE KEEBLE
1 reviews | Active since Jan 2020
Good Evening, If I could rate the service 0 I would but no 0. I would appreciate and urgent call from the head of the PHARMACY for the wrong medication given. This has caused the person to be rushed to the doctor. Please call me 1st thing monday morning I will be waiting 081 431 7854 Kind regards STACEY LEE KEEBLE
1 reviews | Active since Jan 2020
wow really poor government service from pharmacy. They open at 7am but staff walk in afterwards with no urgency. Then take there time with no proper system. how pathetic that one sits from 6:30 i to have a job to get to that i appreciate n want to be on time. please be considerate of others n do ur job you actually still get paid for. if not reconsider ur job if u feel servicing others is a pain.
1 reviews | Active since Jan 2020
wow really poor government service from pharmacy. They open at 7am but staff walk in afterwards with no urgency. Then take there time with no proper system. how pathetic that one sits from 6:30 i to have a job to get to that i appreciate n want to be on time. please be considerate of others n do ur job you actually still get paid for. if not reconsider ur job if u feel servicing others is a pain.
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