Shocking after sales service , shoddy workmanship

Lalegno have a snazzy showroom and all the bells and whistles- great instagram page , website etc but it ends there . I have had endless issues with the installation of our vinyl and solid floors from them. Their installer came to inspect our floors and did not recommend self leveling screed before installation.I think he wanted to rush the job - as a result my floors are uneven and not clicked in properly. The vinyl is delaminating. They used my extra boards to fix some of my problems that they were directly responsible for . They now can’t fix the rest of the popping boards and delaminating planks as they claim they have no stock and the line is suddenly discontinued. They now ghost me The aftercare service is abominable- Lalegno try blame the installer that they recommended and wash their hands off any responsibility. If you thinking of using this company- get as many other quotes and opinions first . Know one thing ,you are not looked after if there are any faults.The installer they use is Bernie from AA flooring. My advice … RUN