mediocre service

Reception staff and premises leave a good impression. Asked them to inspect a plastic grill which had 1 of 5 mount points broken. On collection I found the grill lying in the car with all 5 mount points broken. A few items on my service list were not attended to. This leaves me questioning how conscientious the remainder of the service was conducted. The car was washed and returned with streak marks across the paintwork. No attention to detail.