TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Lapearla hair has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Lapearla hair across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had my eye lashes done at the Midrand branch, yoh i almost lost my eyesight. The experience was horrible, i was in pain throughout the whole process. After getting the lashes done i asked the lady to remove them because i didn’t understand why i had to suffer like that. The lady said i must wait for her to do another client’s lashes and the will then remove mine. I WAS IN PAIN, my eyes were red and was even struggling to keep them open. I decided no it’s fine, i will just leave because there was no way i’d wait for another hour! I paid for the lashes and nails, and left. Got home still in pain and decided to remove them myself. I slept and woke up WITH A SWOLLEN FACE,EYES, and my eyes were blood red! It was the worst experience EVER!! A day later, my eyes are still red, swollen and in PAIN!!
1 reviews | Active since Jan 2020
I had my eye lashes done at the Midrand branch, yoh i almost lost my eyesight. The experience was horrible, i was in pain throughout the whole process. After getting the lashes done i asked the lady to remove them because i didn’t understand why i had to suffer like that. The lady said i must wait for her to do another client’s lashes and the will then remove mine. I WAS IN PAIN, my eyes were red and was even struggling to keep them open. I decided no it’s fine, i will just leave because there was no way i’d wait for another hour! I paid for the lashes and nails, and left. Got home still in pain and decided to remove them myself. I slept and woke up WITH A SWOLLEN FACE,EYES, and my eyes were blood red! It was the worst experience EVER!! A day later, my eyes are still red, swollen and in PAIN!!
1 reviews | Active since Jan 2020
Took my wig in for remaking, was told to fetch it after 2 days, I went 3 days later at 12H00 and was told it's not ready I must come back at 16h00. This was not even a remorseful response. I left and went back at 16h00 found the owner who told me it was not ready. I threw a fit coz I had been hanging around the area waiting for 16h00. I asked why did they not inform me! The owner swore at me and told me I shud have called! Why wud I call if you tell me to come back at 16h00. She went on and on swearing at me Worst customer service ever! DO NOT YOUR TIME AND MONEY WITH THESE PEOPLE +
1 reviews | Active since Jan 2020
Took my wig in for remaking, was told to fetch it after 2 days, I went 3 days later at 12H00 and was told it's not ready I must come back at 16h00. This was not even a remorseful response. I left and went back at 16h00 found the owner who told me it was not ready. I threw a fit coz I had been hanging around the area waiting for 16h00. I asked why did they not inform me! The owner swore at me and told me I shud have called! Why wud I call if you tell me to come back at 16h00. She went on and on swearing at me Worst customer service ever! DO NOT YOUR TIME AND MONEY WITH THESE PEOPLE +
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