TM
Thando M
Active since Aug 2021
10
Reviews
0
Industries
Reviews
10 reviews30 months ago
Received great serv...
Received great service from Jayden van staden, she was super patient and attentive 🙏🙏
130 replies
41 months ago
WORST SERVICE EVER!!! OWNER EVEN HAS A STINKING ATTITUDE
Took my wig in for remaking, was told to fetch it after 2 days, I went 3 days later at 12H00 and was told it's not ready I must come back at 16h00. This was not even a remorseful response. I left and went back at 16h00 found the owner who told me it was not ready. I threw a fit coz I had been hanging around the area waiting for 16h00. I asked why did they not inform me! The owner swore at me and told me I shud have called! Why wud I call if you tell me to come back at 16h00. She went on and on swearing at me Worst customer service ever! DO NOT YOUR TIME AND MONEY WITH THESE PEOPLE +
0 replies
53 months ago
Excellent Service received from Miway Employee:-)
Okay so its my second time giving a good review about a Miway employee, I was so frustrated yesterday when i noticed Miway debited my account twice. i gave them a call and i was transferred to some agent who was just not bothered by my frustration, all he could say was that he apologized for the inconvenience. when i started trowing tantrums he then transferred me to a guy by the name of Tumelo Raneke, who actually went the extra mile for me, he politely acknowledged the error and managed to calm me down, i definitely commend guys like Tumelo who understand customer service and thank him so much for going the extra mile...
53 replies
54 months ago
Nedbank Money App
Nedbank is serious Joke! who's idiotic idea was it to do maintenance on the banking app during pay pay? I'm unable to do transactions its been more than 6 hours now waiting for the stupid app to work
0 replies
55 months ago
Excellent Service
Excellent Service received from Nhlanhla Mabizela, he's very relatable, Explained everything so clearly to make sure i understand.
53 replies
56 months ago
ADT FAILED ME WHEN I NEEDED THEM THE MOST!
ADT security failed me when i needed them. On Saturday the 18th of September i received a call from ADT around 20H00 informing me that my alarm went off, and i asked ADT to send someone to the house as i was not home. few minutes later they called back to inform me they did send someone and everything is fine. 30 minutes later i arrive home only to find my house had been broken into, my TV and laptop had been stolen, The burglar gate was wide open, had the security guard been to the house like they said he was, they would have noticed this. first people i called when i got home was ADT and they sent the same security guard, who then confirmed that he only parked outside the gate when he came earlier and did not enter the yard. i called ADT to launch a complaint and was told someone will contact me to investigate and no one has called me. ADT needs to take responsibility for this whole thing! whats the point of paying if they FAIL you when you need them?
0 replies
57 months ago
lack of accountability and not transparent about costs
I'm quite disappointed with the lack of accountability i experienced from We buy cars sales Exec Julian Lello from the Cape Town branch, We are in a process of purchasing a car and everything was going well, until we made payment, two payments were made one was by our lender and second one by us, we made a cash deposit of R60k and after sending proof of payment Julian comes back to us telling us we have to pay a 1% surcharge fee for cash deposit. i then asked him why we were not made aware of the surcharge fee? and all he said was that he assumed we were going to pay via EFT. he's a sales Exec its his responsibility to inform customers of such! why should i be paying for his assumptions? we are leaving in trying times and every cent counts! and he just expects us to couch up for his mistake, the least he can do as someone who is at fault is to offer to pay half of the surcharge instead of the lame " oh sorry you have to pay"
106 replies
57 months ago
Disappointed with McDonald's sunward park
So we went to McDonald's Sunward Park drive through ordered a happy meal and a large mcfeast. We get home only to find the packed a happy meal and a medium big mac. It was too late for us to return the staff as it was almost time for curfew. Its so disappointing to actually go through such. Why can't we be treated like customers who actually pay?
0 replies
57 months ago
So disappointed with Nedbank MFC
I am so angry at the way MFC handled a situation they created in the first place! I made a payment arrangement with MFC to deduct R6500 instead they went and deducted R650 000, its understandable that it was typo from their end. I called them to make them aware of this and they gave the famous "we apologize for the inconvenience nonsense" I then informed them that I am currently busy with a credit application and this R650k is reflecting on my statement can they then give me a letter that explains it was an error from their end so I can send to the creditor. I got sent from pillar to post, they kept me on hold for over an hour, eventually one of the call center agent advised I will get the letter by COD which was yesterday (03 Aug 2021) and they never sent, next day I call to inform them I have not received the letter still and again I'm being put on hold for over 30mins to speak to a Manager called Mokoni. There's a lot that is dependent on me getting the credit application that I'm busy with and Nedbank MFC is just not bothered. On top of all that they have not reversed the money they debited.I have to borrow cash from colleagues to put petrol in my car. I'm so disappointed at they way they handling this thing especially since its their fault!
53 replies
Review Distribution
5 Star
4 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (60%)