Stay Away

I have dealt with LAPTOP MECHANIC a few years now , however Loyalty and Reputation clearly means nothing to them!! I ordered and paid for a Laptop Battery that was delivered and when placed in my Laptop was faulty. I made a video and took photos of this showing that my Current Battery registered and Charged and their Battery said NO BATTERY present and did not charge. Even with this conclusive proof they said that the Battery was not Faulty?

I decided not to debate the issue and asked for a refund so i could go elsewhere as they were not listening to me or acknowledging the proof.

In response i received a credit note , less the courier fee for returning a Battery that was supp**** Faulty. As you can see there are a long list of Bad Reviews for Laptop Mechanic , not that it seems to bother them as they continue with this poor service. So now i am FORCED to deal with them to use up my credit note? I am in the Computer industry and will be sure to Immediately let everyone i have referred to them to STAY AWAY!!