They are fraudsters, stay away.

Do not buy from Laptop4u or TheLaptopShop (same owner). They are fraudsters.

We bought a new laptop from them, they sent us a used (and damaged) product which was not the same model as what we ordered. We informed them that we received the wrong product and took all the necessary steps to receive the product we ordered and return the one they sent, but no use, they hardly respond and have not answered any of our emails. They make promises to get back to you but never do.

These are fraudsters, stay away from them. Do not buy from them.