Art of service delivery

Shout out to Tertius Venter, he is most definitely an asset to the company, being part of the value chain with excellent service delivery to me he exceeded all expectations and the best to explain it is he most definitely understand what is customer retention and that alone is exceeding the art of service delivery. Considering the fact that the purchase only amounted to R70.00 only and that makes you think!!!!!! Well done to him and the company