RAM delivery disappointment x 3!

Love Le Creuset BUT please look into your delivery service, RAM. I have just made 3 separate purchases & despite delivery instructions they ignore. Im grateful that delivery is speedy but instructions are ignored? Yesterday, I was on my way to Woolies when I received a call they were outside. I asked them to wait as I make my way back, which was less than 10mins. Only to pass them in the road & they handed the parcel over despite my instructions clearly stating on the website to arrange with me as it is gifts & despite my clear instruction to wait for me as I was turning around to meet them. Problem is I cannot purchase online anymore as it is too risky & need my spending to be discreet. If anyone is purchasing for gifts, especially at home, RAM will ignore your instructions. I was left with whole household wanting to know what have I spent on Le Creuset again. I just spotted something I would have loooooved to purchase this morning, but now the delivery risk is sadly too much!! 😞