LePhonic the grill king

I placed an order via WhatsApp for a burger, chips, salad, and wings. My order arrived in less than 30 minutes, which seemed fine at first. However, when I received the food, it was cold. The burger bun was soaking wet, the patties were dry, and the wings were undercooked. The portion of chips was very small (about 8 pieces) and they were also dry.

It honestly looked like the food had been reheated because I was the last customer. When I reported the issue, I was given an excuse that there was no electricity. I felt very disappointed because I paid for a proper meal but received poor-quality food.

I was also told that someone would follow up with me the next day, but no one has contacted me to this day. I feel like my money was taken without proper service. I would appreciate it if this matter could be addressed and resolved as soon as possible.