Le Rêve Hotel & Restaurant
Unclaimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Le Rêve Hotel & Restaurant
Unclaimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
3|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSJ
Sergio J
1 reviews | Active since Jun 2021
20 Apr 2026, 12:17
Excellent Service!
I have no words to describe the wonderful experience me and my partner had at your cottages. Great food! Great Wine! Outstanding customer service from staff both from the reception and bar! We had a one night stay for my birthday, and every moment was made memorable. Your place is a true character for a hidden gem from city life. Waking up to nothing but nature, in our very own homeland. How blessed we are and to make everything worth while the true friendliness and courtesy of the staff. With this being said, we will visit you guys soon! Keep up the great work and Well Done!
Helpful (0)
|Replies (0)SJ
Sergio J
1 reviews | Active since Jun 2021
20 Apr 2026, 12:17
Excellent Service!
I have no words to describe the wonderful experience me and my partner had at your cottages. Great food! Great Wine! Outstanding customer service from staff both from the reception and bar! We had a one night stay for my birthday, and every moment was made memorable. Your place is a true character for a hidden gem from city life. Waking up to nothing but nature, in our very own homeland. How blessed we are and to make everything worth while the true friendliness and courtesy of the staff. With this being said, we will visit you guys soon! Keep up the great work and Well Done!
0
Replies (0)PT
Phefumlela T
1 reviews | Active since Jan 2026
8 Jan 2026, 19:38
Le Reve Boutique Hotel & Restaurant
Subject: Urgent Workplace & Food Safety Complaint – Le Rêve Boutique Hotel & Restaurant, Tulbagh Dear Sir/Madam, I am writing to formally lodge a complaint regarding serious workplace, labour and food safety concerns at Le Rêve Boutique Hotel & Restaurant, located in Tulbagh, Witzenberg Local Municipality, Western Cape. I was employed as a Line Cook/Commis Chef and the issues outlined below require urgent investigation for the safety and wellbeing of both staff and guests. KEY CONCERNS 1. Unsafe and unhygienic kitchen conditions · The kitchen is dirty, poorly maintained and infested with ****roaches and flies. · Staff are pressured to re-purpose leftover food (e.g, serving unfinished dishes to other guests), creating serious food safety risks. · The kitchen does not meet professional hygiene standards and is unsafe for food preparation. 2. Toxic workplace environment · Staff are regularly belittled, disrespected and threatened by management. · There is no proper leadership, accountability or transparency. · Internal complaints raised with management have not resulted in any improvements. Salary inconsistencies and dishonest practices · Payments are unclear, inconsistent, and often below the agreed upon rates. · Staff members are never/hardly paid more than R250 per day, even when working a full double shift. · Zimbabwean staff working in housekeeping and scullery are paid as little as R180 per day, regardless of the length of their shift, which is exploitative and discriminatory. · There have been instances of dishonest manipulation of orders and tips, resulting in financial discrepancies among staff. · Management frequently orders food for personal use and then opens tabs under staff members’ names without their knowledge or consent, effectively forcing employees to pay for the manager’s personal orders. 4. Poor live-in accommodation for staff from outside the Western Cape(Tulbagh) · Staff provided with accommodation are placed in a very small single-bedroom unit with three single beds, providing no privacy. · The living environment is unhygienic and unsuitable for acceptable living standards. · Staff who raise concerns are threatened with dismissal or told to leave. These issues negatively affect staff morale, mental health and guest safety. Non-compliance with Certificates of Analysis (COAs) The establishment is also using various food products and cleaning chemicals without valid or up-to-date Certificates of Analysis (COAs). Several COAs have expired, while others are non-compliant with required safety standards. This poses a serious health risk, as the safety and quality of these products cannot be verified. This violates Municipal Environmental Health requirements, which mandate that restaurants maintain valid COAs for food ingredients, sanitizers, detergents and all consumables used in food preparation areas. The continued use of non-compliant products increases the risk of contamination and foodborne illness. REQUEST FOR ACTION I request an intervention from the CCMA, the Department of Labour, Witzenberg Environmental Health, Cape Winelands District Municipality and the relevant labour unions to: · Investigate the working conditions, hygiene, and food safety practices at the establishment. · Ensure compliance with the Basic Conditions of Employment Act, food safety legislation and occupational health and safety regulations. Please confirm receipt of this complaint. I am available to provide supporting evidence, including photographs, messages and receipts, upon request. Kind Regards, Phefumlela Tywala Former Line Cook/Commis Chef NB: Pictures/Images for proof can be sent upon request Thank you
Helpful (0)
|Replies (0)PT
Phefumlela T
1 reviews | Active since Jan 2026
8 Jan 2026, 19:38
Le Reve Boutique Hotel & Restaurant
Subject: Urgent Workplace & Food Safety Complaint – Le Rêve Boutique Hotel & Restaurant, Tulbagh Dear Sir/Madam, I am writing to formally lodge a complaint regarding serious workplace, labour and food safety concerns at Le Rêve Boutique Hotel & Restaurant, located in Tulbagh, Witzenberg Local Municipality, Western Cape. I was employed as a Line Cook/Commis Chef and the issues outlined below require urgent investigation for the safety and wellbeing of both staff and guests. KEY CONCERNS 1. Unsafe and unhygienic kitchen conditions · The kitchen is dirty, poorly maintained and infested with ****roaches and flies. · Staff are pressured to re-purpose leftover food (e.g, serving unfinished dishes to other guests), creating serious food safety risks. · The kitchen does not meet professional hygiene standards and is unsafe for food preparation. 2. Toxic workplace environment · Staff are regularly belittled, disrespected and threatened by management. · There is no proper leadership, accountability or transparency. · Internal complaints raised with management have not resulted in any improvements. Salary inconsistencies and dishonest practices · Payments are unclear, inconsistent, and often below the agreed upon rates. · Staff members are never/hardly paid more than R250 per day, even when working a full double shift. · Zimbabwean staff working in housekeeping and scullery are paid as little as R180 per day, regardless of the length of their shift, which is exploitative and discriminatory. · There have been instances of dishonest manipulation of orders and tips, resulting in financial discrepancies among staff. · Management frequently orders food for personal use and then opens tabs under staff members’ names without their knowledge or consent, effectively forcing employees to pay for the manager’s personal orders. 4. Poor live-in accommodation for staff from outside the Western Cape(Tulbagh) · Staff provided with accommodation are placed in a very small single-bedroom unit with three single beds, providing no privacy. · The living environment is unhygienic and unsuitable for acceptable living standards. · Staff who raise concerns are threatened with dismissal or told to leave. These issues negatively affect staff morale, mental health and guest safety. Non-compliance with Certificates of Analysis (COAs) The establishment is also using various food products and cleaning chemicals without valid or up-to-date Certificates of Analysis (COAs). Several COAs have expired, while others are non-compliant with required safety standards. This poses a serious health risk, as the safety and quality of these products cannot be verified. This violates Municipal Environmental Health requirements, which mandate that restaurants maintain valid COAs for food ingredients, sanitizers, detergents and all consumables used in food preparation areas. The continued use of non-compliant products increases the risk of contamination and foodborne illness. REQUEST FOR ACTION I request an intervention from the CCMA, the Department of Labour, Witzenberg Environmental Health, Cape Winelands District Municipality and the relevant labour unions to: · Investigate the working conditions, hygiene, and food safety practices at the establishment. · Ensure compliance with the Basic Conditions of Employment Act, food safety legislation and occupational health and safety regulations. Please confirm receipt of this complaint. I am available to provide supporting evidence, including photographs, messages and receipts, upon request. Kind Regards, Phefumlela Tywala Former Line Cook/Commis Chef NB: Pictures/Images for proof can be sent upon request Thank you
0
Replies (0)