SJ
Sergio J
Active since Jun 2021
6
Reviews
0
Industries
Reviews
6 reviews3 weeks ago
Debt Freedom Journey
I would like to extend my sincere gratitude to the amazing team at FinFix. As a young person trying to navigate the financial world, I found myself making reckless financial decisions, and before I knew it, my debt had become overwhelming. One day, while scrolling through Instagram, I came across a FinFix adverti*****t. I decided to submit my details, hoping to find some sort of relief and a way to improve my credit score. Shortly after, I received a call from one of their consultants who took the time to clearly explain the entire process—how it works and what would be expected from me in terms of monthly contributions. I appreciated that there was no pressure. I asked for a day to review everything, and during that time I looked into their legitimacy and client reviews. I was genuinely impressed. The following day, I gave my confirmation, and that marked the beginning of my journey to financial freedom. At the time, five years felt like a very long commitment. But looking back now, it went by faster than I expected. I won’t pretend it was easy—it required discipline, adjusting my lifestyle, and learning to live within my means. There were times I had to save up or rely on lay-buys instead of impulse spending. However, this journey taught me invaluable financial discipline and completely changed my mindset around money. Today, I celebrate being debt-free and stepping into a fresh new chapter of my life. Thank you to the incredible support team at FinFix for always being professional, supportive, and willing to assist whenever needed. You made what felt like a daunting process smooth, manageable, and worthwhile. If you’re feeling overwhelmed by debt and unsure of what to do next, I highly recommend giving FinFix a try—you might just thank yourself later. Keep up the fantastic work!
15 replies
3 weeks ago
Disappointing In-Store Customer Experience
This was my first time purchasing from Decofurn, as I usually shop at House and Home or Rochester. However, due to a special promotion, my partner and I decided to give Decofurn a try on 28.02.2026. Upon entering the store, we were warmly assisted by a sales consultant, Leilani Sauls, who was friendly, attentive, and efficient. She quickly helped us locate the items we wanted and guided us to the payment point. Up until that moment, the experience was pleasant. Unfortunately, things took a significant turn at the pay point. There were already customers waiting to be assisted, including an elderly lady, while two staff members behind the counter were engaged in what appeared to be a personal conversation. When I approached to ask for assistance, I was met with a very abrupt response, lacking even basic customer courtesy. The consultant who assisted me, Evangelina, continued her personal conversation throughout the transaction. She handed me the card machine and simply said, “Tap or insert,” with no engagement or professionalism. During payment, I needed a moment to retrieve my PIN from my banking app, and her body language and visible impatience made the situation unnecessarily uncomfortable. Once the transaction was complete, no guidance was provided on the next steps. As a first-time customer, I had no idea where to go and had to rely on another customer to direct me to the collection point. At the collection area, the process felt disorganized and impersonal. Customers, including elderly individuals, were left waiting without clear communication, and names were simply called out when items were ready. Eventually, my item was handed over and stamped by security, but the overall experience felt cold and inefficient. While Decofurn’s promotions and online presence are impressive, the in-store customer service—particularly at the pay point and collection area—is deeply disappointing. As someone who also works in customer service, I understand that environments can be busy and challenging, but professionalism and basic courtesy should never be compromised. This experience left me feeling like just another number rather than a valued customer. Unfortunately, I will not be returning and will continue supporting stores where customer care and service standards are prioritized.
0 replies
3 weeks ago
Professional and Efficient Resolution – Highly Appreciated
recently had an issue with an order from Tessa’s Bakery, but I’m really pleased with how everything was handled thereafter. Their team took the time to address my concern and resolved it in a professional and efficient manner. I also received a delicious carrot cake, which was a lovely touch and truly appreciated. It’s always reassuring when a business takes accountability and goes the extra mile to ensure customer satisfaction. This experience has definitely restored my trust in their service, and I’ll continue supporting them going forward. Thank you, Tessa’s Bakery, for turning the situation around so positively.
0 replies
1 month ago
Excellent Service!
I have no words to describe the wonderful experience me and my partner had at your cottages. Great food! Great Wine! Outstanding customer service from staff both from the reception and bar! We had a one night stay for my birthday, and every moment was made memorable. Your place is a true character for a hidden gem from city life. Waking up to nothing but nature, in our very own homeland. How blessed we are and to make everything worth while the true friendliness and courtesy of the staff. With this being said, we will visit you guys soon! Keep up the great work and Well Done!
0 replies
1 month ago
Excellent Service Gianni De Lange!
Wonderful telephonic consult and help from Gianni De Lange. He was very helpful, even the day after the consult was done, to add my partner. He had no problem and the turn-around time with updated documents was quick and efficient. Having such a great welcome from medical aid providers I have not came across as yet. Keep up the great work and customer service.
0 replies
60 months ago
Keep up the excellent service.
Excellent service. Very good communication structure. I'm really impressed with your service.
71 replies
Review Distribution
5 Star
5 (83.33333333333333%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (16.666666666666668%)