Rip off company

I recently contacted this company via a recommendation, however, to my dismay this is a rip off company, I paid them a call out fee of R 1000.50, and the then quoted me R over R 7000/00 rands to repair my machine, and they never turned up until I paid the repair amount in full. I was away oversea, my accountant handled the payments. when they refused to come out, she call in MTV appliances who she paid R 500/00 call out and complete repairs with grantee for R 2220.00. Please, don't even go near this company called Lead Laundry and Catering , they are a bunch of rip off Edendale thieves from the East rand.