Leandra Real estate, Bullies

Leandra real estate is, As with any other agency, Brilliant in the beginning when you want to sign up for a property.

However, a few months into the lease agreement when things start to get questioned, they do not want to take responsibility for agreements made verbally. Now look, The mistake was made to make a verbal agreement about anything in the first place but this is how rental agents operate… They listen to all your problems you have with the property and they make you feel that you can trust them as if they were family. But then it happened, exactly what happens every single time:

The agreement is now put to the test when the agreed upon situation becomes a problem. Ourselves and Leandra agreed that we will not pay for the current Wifi in the house and upon moving in we will cancel our existing Wifi at the previous house. The wifi membership cost will then be includes in the rental amount. Great! all sorted when making the agreement… NOT AT ALL! 4 months later she says “Oh I forgot to send you invoices for the outstanding internet costs” Now this explains one thing; She knows she is wrong and now she needs to tell the owners of the house that she “forgot” to bill us for the wifi. No, she decides not to take that responsibility and comfortably refers to the contract that states that wifi is for the tenants cost. she was very aggressive with this and billed us for the 4 months in one go!

It is most definitely states in the contract that tenants must pay for internet usage but We had the “verbal” agreement, which seems to be useless now.

What I am trying to say is that se knows exactly about our agreement but now that we had an issue she decides to penalize us “the tenants” instead. Typical agent behaviour.

So as a warning; Please send everything in writing to Leandra when you do business with her. She will deny any verbal agreements.

Obviousely this is not the only problem we have had with Leandra real estates. The rest is just too many to mention on this platform. We just want to make people aware about this.

Oh and of course, We will not be paying the “outstanding internet bills”

Thanks!