Leapfrog Property Group
Claimed Business
|1.8|5 Reviews (last 12 months)|This business does not respond to reviews
Leapfrog Property Group
Claimed Business
|1.8
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-50Unlikely
NPS Score
-50
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Courtney S
1 reviews | Active since Dec 2025
11 Dec 2025, 21:05
DO NOT USE LEAPFROG KALAHARI.
The Leapfrog Kalahari branch in Kathu, namely Marsy qnd Heide gave me thee worst run around ever. On viewing of the rental property i pointed out issues one as small as a leaking tap which wasnt actually leaking but running. When I moved in i ended up repairing the issue they took advantage of the fact that i wasnt a local and i was desperate for a place. You could clearly tell that the house was cleaned in a hurry. Window sills, the rear door step was never touched. The gates were covered in bird ****. Never cleaned. The blinds were grimy and dirty never cleaned. The windows were the same. But the never skipped a beat when it came to invoicing. Lying telling me they are just helping a friend get the place rented out. I was desperate i paid a holding deposit. Yet nothing was done in preparation for me moving in. Marsy Botha is argumentative and is very bossy and its clear she is the boss in her personal life because she tried tp pull that bossyness trick on me which failed dismally because i didnt fall out of a tree. She then decided she cant deal with me she will pass me over to Heide Jardim who was just as useless as Marsy. No difference the con was that Marsy is very busu and Heide is better suited to handling issues and responding. Marsy has whattsapp which doesnt show read messages. You can call Marsy with a normal airtime call until u blue in the face, she will reply with a whattsapp voicenote. Until i told her off and warned never ever to whattsapp me again. If she has no regard for me then i have none for her. Complete disregard. The leaking tap took less than 5mins. When i eventually settled in i realized the state of the property and i lost my composure. IF YPU ARE FORCED TO USE THESE PEOPLE MAKE SURE YOU INSPECT THE PROPERTY PROPERLY AND HOLD THEM TO A TURN AROUND DATE FOR ALL REPAIRS. DONT PAY NO HOLDING DEPOSIT. THATS A ****. REMEMBER THE TWO NAMES MARSY BOTHA AND HEIDE JARDIM.
Helpful (0)
|Replies (0)CS
Courtney S
1 reviews | Active since Dec 2025
11 Dec 2025, 21:05
DO NOT USE LEAPFROG KALAHARI.
The Leapfrog Kalahari branch in Kathu, namely Marsy qnd Heide gave me thee worst run around ever. On viewing of the rental property i pointed out issues one as small as a leaking tap which wasnt actually leaking but running. When I moved in i ended up repairing the issue they took advantage of the fact that i wasnt a local and i was desperate for a place. You could clearly tell that the house was cleaned in a hurry. Window sills, the rear door step was never touched. The gates were covered in bird ****. Never cleaned. The blinds were grimy and dirty never cleaned. The windows were the same. But the never skipped a beat when it came to invoicing. Lying telling me they are just helping a friend get the place rented out. I was desperate i paid a holding deposit. Yet nothing was done in preparation for me moving in. Marsy Botha is argumentative and is very bossy and its clear she is the boss in her personal life because she tried tp pull that bossyness trick on me which failed dismally because i didnt fall out of a tree. She then decided she cant deal with me she will pass me over to Heide Jardim who was just as useless as Marsy. No difference the con was that Marsy is very busu and Heide is better suited to handling issues and responding. Marsy has whattsapp which doesnt show read messages. You can call Marsy with a normal airtime call until u blue in the face, she will reply with a whattsapp voicenote. Until i told her off and warned never ever to whattsapp me again. If she has no regard for me then i have none for her. Complete disregard. The leaking tap took less than 5mins. When i eventually settled in i realized the state of the property and i lost my composure. IF YPU ARE FORCED TO USE THESE PEOPLE MAKE SURE YOU INSPECT THE PROPERTY PROPERLY AND HOLD THEM TO A TURN AROUND DATE FOR ALL REPAIRS. DONT PAY NO HOLDING DEPOSIT. THATS A ****. REMEMBER THE TWO NAMES MARSY BOTHA AND HEIDE JARDIM.
0
Replies (0)GK
GRATITUDE K
1 reviews | Active since Nov 2025
10 Nov 2025, 11:49
EXCEPTIONAL SERVICE
I have been house hunting for almost a year and have viewed over 15 houses, dealing with quite a few agents along the way, until I met Brenda Steinfeld. I cannot recommend her highly enough! She is an absolute pleasure to deal with. I first viewed one of her properties in Sydenham, which unfortunately wasn’t the right fit. However, after I shared the specifics of what we were looking for, Brenda kept us in mind. A few months later, she sent me one of her new listings and it was exactly what we had been searching for! Just a day later, we signed an Offer to Purchase. Brenda even connected us with a fantastic bond originator, making the process incredibly smooth. Within a week, our bond was approved! In just a few months, I’ll be moving into my dream home. All thanks to Brenda’s professionalism, and personal touch.
Helpful (0)
|Replies (1)GK
GRATITUDE K
1 reviews | Active since Nov 2025
10 Nov 2025, 11:49
EXCEPTIONAL SERVICE
I have been house hunting for almost a year and have viewed over 15 houses, dealing with quite a few agents along the way, until I met Brenda Steinfeld. I cannot recommend her highly enough! She is an absolute pleasure to deal with. I first viewed one of her properties in Sydenham, which unfortunately wasn’t the right fit. However, after I shared the specifics of what we were looking for, Brenda kept us in mind. A few months later, she sent me one of her new listings and it was exactly what we had been searching for! Just a day later, we signed an Offer to Purchase. Brenda even connected us with a fantastic bond originator, making the process incredibly smooth. Within a week, our bond was approved! In just a few months, I’ll be moving into my dream home. All thanks to Brenda’s professionalism, and personal touch.
0
Replies (1)LS
Liette S
1 reviews | Active since Aug 2025
30 Aug 2025, 10:20
Unprofessional!!!!
So utterly annoyed at Leapfrog specifically one Agent Juan. We enquired about a property to rent on Tuesday- asking to view at ANY TIME possible. The agent said that there was construction happening and we will only be able to go on Saturday morning - we confirmed an appointment for 11Am. Saturday morning came and he sent a WhatsApp at 10 AM saying that another client came to view the property on Monday and they took the place. So ,he fully knowing that a client viewed the property on Monday and obviously confirmed they were taking the place still went ahead and booked us for Saturday just to cancel with that message an hour before going to view. The WORST , he send the message and about a minute later sent another message asking if we still wanted to come and view or not???! How in the world does that make sense Juan? 1 message: “the place is taken…” 2 minute later “do you still want to go and view the property?” Leapfrog make this make sense! Won’t recommend using them.
Helpful (0)
|Replies (2)LS
Liette S
1 reviews | Active since Aug 2025
30 Aug 2025, 10:20
Unprofessional!!!!
So utterly annoyed at Leapfrog specifically one Agent Juan. We enquired about a property to rent on Tuesday- asking to view at ANY TIME possible. The agent said that there was construction happening and we will only be able to go on Saturday morning - we confirmed an appointment for 11Am. Saturday morning came and he sent a WhatsApp at 10 AM saying that another client came to view the property on Monday and they took the place. So ,he fully knowing that a client viewed the property on Monday and obviously confirmed they were taking the place still went ahead and booked us for Saturday just to cancel with that message an hour before going to view. The WORST , he send the message and about a minute later sent another message asking if we still wanted to come and view or not???! How in the world does that make sense Juan? 1 message: “the place is taken…” 2 minute later “do you still want to go and view the property?” Leapfrog make this make sense! Won’t recommend using them.
0
Replies (2)