Unfair Deposit Deductions – Zero Support for Tenants!!!!!!!!!!!

Leapfrog has been nothing but unfair and unprofessional in handling my deposit. They want to deduct for things not in my lease – cameras that were never working, a curtain that was never there, and even a solar light that is still on the property. When I ask for proof, they ignore me or send false photos from the wrong room.

Emails are disregarded, responses are slow, and instead of supporting me as their tenant, they try to pressure me into accepting ******** deductions. The house was dirty when I moved in, I paid out of pocket for cleaners and even for damages caused by attempted break-ins – yet I am still being unfairly charged.

Leapfrog is not protecting tenants – they are withholding deposits without valid proof. I will be taking this to the Housing Tribunal and court. Tenants deserve better.