The worst Real Eastate in Johannesburg Gaut

This is the worst Real estate agents I have experienced, they don’t fix things, on every issue all they know is “we will add it to your account. I have fixed the geyser, changed the element, thermostat, even do some electrical work using my own contractor because they don’t want to take responsibility and I was tired of using cold water. My sink once blocked I had to call my own cause they refused to assist me and only to, unfortunately I am still staying with them because moving is a hustle but if you have a chance please don’t use them they are the worst realty estate to ever exit