USELESS, USELESS, USELESS

I requested legal assistance from legal aid for a labour court case. I was told to visit the paralegal in Durban, Mr S Absalom. He told me he will let me know when i have to come see him again, after not hearing anything for a while i sent him a whatsapp which went unread. I called and couldnt get through or when i did was told id get a call back. Emailed him and Felicity G plenty times and was ignored. Being jobless i could not just travel 180kms from my home just to ask what is happening. I had given up on them. After some developments with the case, I emailed ceo@legal-aid.co.za and a Gerhard Volschenk responded saying he will get another paralegal to contact me- Nobody did and now he ignores my emails as well. He also said my file was closed due to me not responding to sms's- I have the same number AND NO SMS'S WERE SENT TO ME. I fear that my case will get thrown out now thanks to Legal Aid. Absolutely pathetic service to those who really need it. I will not just be leaving a complaint here- I will be taking this as far as I possibly can.