Worst experience at a Barbershop

Extremely poor experience (Legends Barber, Pavilion Mall, Durban)

I had a genuinely bad experience at Legends Barber in Pavilion Mall, Durban, and I wouldn’t recommend this place to anyone looking for a proper men’s scissor cut.

From the start, the haircut was handled poorly. The barber took a long time just to attempt the fade and still got it wrong. I clearly explained what I wanted, yet he did something completely different and then tried to “fix” it in a rushed, patchy way. The fade was not blended properly and looked uneven.

The scissor work on top was just as bad. Sections were missed, the cut was uneven, and I had to repeatedly point out obvious issues and ask him to redo parts. Even after corrections, it still wasn’t done properly. It was clear he does not have strong scissor-cutting skills, yet he is offering this service.

To make matters worse, the scissors themselves appeared to be blunt. The way he was scissoring my hair was extremely slow, awkward, and hesitant, and he honestly looked like someone doing this for the first time rather than a trained professional. The cutting felt laboured instead of clean and precise, which likely explains the uneven result.

Styling was another issue. He didn’t ask how I style my hair and started setting it incorrectly. There is no option for hair wax, only cheap low quality hair gel. The blow dryer was used on extremely low pressure and did nothing. Shockingly, for a barbershop, there was no proper brush available, only a small comb. I ended up having to show him how to push my hair back myself.

To be fair, the barber wasn’t rude and did apologize when I raised concerns. But apologies don’t make up for the fact that he should not be offering men’s scissor cuts if he clearly doesn’t know how to do them properly.

Overall, this was a very frustrating and disappointing experience. I won’t be returning, and I strongly suggest others avoid Legends Barber at Pavilion Mall, especially if you’re expecting a professional scissor cut for R300