Bad service

I have bought a jumpsuit from Legit store on the 15th of January 2026 online and it was delivered with 4 days unfortunately the jumpsuit didn’t fit me it was big,I tried to go to physical store to do refund and the said they can’t refund me because I bought using Payflex method I should do return online,I did log a return and the parcel was collected on the 05th of February 2026, I tried communicating with them via email till today they have not refunded me but they busy deducting money on my Payflex account. I tried calling their customer care they just keep saying they will get back to me till today I have got a feedback.I’m very disappointed on their service.