1 reviews | Active since Member
I am extremely disappointed with the service I received. I made an enquiry and completed an application with them. Before the new month even started, I contacted them to cancel my subscription. I was then told that they cannot proceed with the cancellation until after the first instalment has been paid. They have a ridiculous clause stating that if you want to cancel, you must first pay the first instalment before they can even process the cancellation. This is completely unacceptable. No actual service was provided — all that was done was an explanation of what they offer and assistance with completing the application. Nothing further was processed. Being forced to pay before cancelling feels unfair and misleading. This kind of practice does not sit right with me at all. Based on my experience, I would not recommend their services to anyone.