HOT WATER NEVER BATHED THE WHOLE DAY

This place is terrible no hot water what kind of lodge that doesn't have back up generator? What about guests whose going to work even on weekends,they have to boil water and bath were coz there's no bath tabs only showers I feel that this is not fair for us guests , this place needs oinspections, we also have crocroches in the rooms, the cleaner doesn't even clean our rooms properly I'm very disappointed as I didn't know that I took the wrong decision in staying here I won't recommend people to stay in this lodge the treatment is bad and no one cares about complaints I was reading Deons complain regarding this property and the owner sounded very rude on all response, for the fact that she said it's not her problem when there's no electricity wow is this how guests are treated thou all she should have said she will see what she can do than sounding this rude , the whole day there was no hot water till now tell me how are we going to bath? This property was not well arranged