LA
Leika Airport Lodge
Unclaimed Business
LA
Leika Airport Lodge
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCA
Charnelle A
1 reviews | Active since Jan 2020
6 Jun 2022, 10:13
Theif
These people insist you pay deposit and on check out refuse to refund stealing your money
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Charnelle A
1 reviews | Active since Jan 2020
6 Jun 2022, 10:13
Theif
These people insist you pay deposit and on check out refuse to refund stealing your money
0
Replies (0)CA
Charnelle A
1 reviews | Active since Jan 2020
6 Jun 2022, 09:09
Organisation of crime
Fraud and organizations of crime 88Dann Road Kempton park Be awe this lodge is involved in many different organizations of crime and fraud
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Charnelle A
1 reviews | Active since Jan 2020
6 Jun 2022, 09:09
Organisation of crime
Fraud and organizations of crime 88Dann Road Kempton park Be awe this lodge is involved in many different organizations of crime and fraud
0
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Charnelle A
1 reviews | Active since Jan 2020
5 Jun 2022, 15:00
Fraudster
This place is a organisation of crime Where I was robbed and in checking out in fear for my life the owner refused to pay me my money back in what was due to me Only staying there 2 nights having paid for a moth 6500 plus deposit she has robbed frauded and stolen from me
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Charnelle A
1 reviews | Active since Jan 2020
5 Jun 2022, 15:00
Fraudster
This place is a organisation of crime Where I was robbed and in checking out in fear for my life the owner refused to pay me my money back in what was due to me Only staying there 2 nights having paid for a moth 6500 plus deposit she has robbed frauded and stolen from me
0
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Zukiswa M
1 reviews | Active since Jan 2020
13 Jun 2021, 14:47
HOT WATER NEVER BATHED THE WHOLE DAY
This place is terrible no hot water what kind of lodge that doesn't have back up generator? What about guests whose going to work even on weekends,they have to boil water and bath were coz there's no bath tabs only showers I feel that this is not fair for us guests , this place needs oinspections, we also have crocroches in the rooms, the cleaner doesn't even clean our rooms properly I'm very disappointed as I didn't know that I took the wrong decision in staying here I won't recommend people to stay in this lodge the treatment is bad and no one cares about complaints I was reading Deons complain regarding this property and the owner sounded very rude on all response, for the fact that she said it's not her problem when there's no electricity wow is this how guests are treated thou all she should have said she will see what she can do than sounding this rude , the whole day there was no hot water till now tell me how are we going to bath? This property was not well arranged
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Zukiswa M
1 reviews | Active since Jan 2020
13 Jun 2021, 14:47
HOT WATER NEVER BATHED THE WHOLE DAY
This place is terrible no hot water what kind of lodge that doesn't have back up generator? What about guests whose going to work even on weekends,they have to boil water and bath were coz there's no bath tabs only showers I feel that this is not fair for us guests , this place needs oinspections, we also have crocroches in the rooms, the cleaner doesn't even clean our rooms properly I'm very disappointed as I didn't know that I took the wrong decision in staying here I won't recommend people to stay in this lodge the treatment is bad and no one cares about complaints I was reading Deons complain regarding this property and the owner sounded very rude on all response, for the fact that she said it's not her problem when there's no electricity wow is this how guests are treated thou all she should have said she will see what she can do than sounding this rude , the whole day there was no hot water till now tell me how are we going to bath? This property was not well arranged
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Anonymous G
1 reviews | Active since Jan 2020
16 May 2021, 21:25
VERY VERY BAD SERVICE AND AN ARROGANT OWNER
Terrible! There was a power outage. I spoke to the owner that day as I incurred a lot of expenses. I had to rent a room. Water is cold. After explaining to the owner the expenses I have incurred. The owner just said she will refund me R150 and not expenses which I have occurred for going to a motel. The motel cost was R380. The owner only wants to refund me R150. Then when I mentioned moving out and that I would like to do so as soon as possible. The owner refused to give my money as well as pay back my full deposit of R2000 which was paid upon me moving in. The owner's responses were terrible. The electricity went off again tonight and no generator or anything was there. This is the worst guest house. Owner's responses : Good day, This is Mr Styger. Firstly the electricity problem. That is not my problem. As we sign a terms and conditions upon moving in I am sure everyone expects the same from the owner. If I were to go to a guesthouse and something like that happens then the guest house will either get a generator or make other arrangements to compensate. Firstly I paid R380 for accommodation for last night which I expect to be reimbursed or credited. Its winter so cold showers is not exactly pleasant. My ready made dinners are going bad, more expenses. I cannot make my dinners, because there are no electricity. So I have to order take aways. Even more expenses. No wifi and I need wifi to work. That is time and money. So I don't know what you intend to do, but as the owner of the guest house I expect a solution. This is totally unacceptable. Owner: Hi, I have been on the phone with Ekhuruleni since Saturday night and they have a standard turnaround time of 36 hours to change or fix a meter. I called them a few minutes ago and they said their technicians are working on it and we should have feedback shortly Me: Standard turn around time 36 hours?! I am sorry but that does not fix the problem. Then the owner has to hire a generator or get Ekhuruleni municipality to provide generators but something has to happen. Owner: [05/10, 09:09] +27 83 459 9240: Easier said than done I am afraid [05/10, 09:09] +27 83 459 9240: I will give you feedback once I hear from them [05/10, 09:24] DEON: This is really terrible. Like in really. Other guest houses won't just wait on feedback that I promise you. Something needs to be done about this. Just to put things a litte more in to perspective for you. You are going to an hotel and they have a power outage. Then they have generators or they compensate you by booking you into another hotel if they don't have generators as you as the paying client would expect that. My room's card looks terrible and damaged as received. I have to pay R50 if I lose the card a card that is not even a complete card. You are a lodge/guesthouse and not a landlord. [05/10, 09:27] Me: This is firstly not even something as a client that I have to ask for. [05/10, 09:59] +27 83 459 9240: Unfortunately dealing with a remote Callcentré and each call taking up to 25mins to answer is not something I wish upon anyone [05/10, 09:59] +27 83 459 9240: As I said it is out of my control altogether and no matter what I do, unless they fix it on their side it won’t help at all Thank you. I understand. Just letting know. I will be giving notice end of the month. Due to what happened today partially and closer to work. I would however like to be reimbursed and my deposit paid to me as I spent R380 for accommodation to have a warm shower and electricity and wifi to work thanks. Hi Deon while I understood you wanting to leave despite this being out of your control, the rent equates to R150 per night which I am happy to refund as you were without power for one day. It’s ridiculous to expect more than double what you paid. You also paid the discounted rate for a minimum of a three month stay and also did not give a full months notice however I will refund your deposit and the R150 for the one night. The rent however will be the full amount of R5000 which is our one month rate. I think this is more than fair. Well if so then you will deal with my fathers lawyers. Easy as that. So we expect our rent money paid upfront and then the refund for one night and deposit. That's it. I found a better place. [05/10, 20:07] DEON: Will give them your details because as mentioned what happened is unacceptable and that is my reason why I want to move and found something better. [05/10, 20:10] DEON: The R150 refund is fine. We just want the rest of the rent money and deposit that is it [05/10, 20:11] +27 83 459 9240: Absolutely- let’s go the legal route because any lawyer will explain that my offer was more than generous. Am happy to take this to court [05/10, 20:12] +27 83 459 9240: Also retract the offer [05/10, 20:13] DEON: Well then we do that. Because I paid my rent long before due. Otherwise I will stay my month and then I want my deposit. That is it. [05/10, 20:14] DEON: If not then we will go the legal route and get my father's legal team and advocate on this. As I do feel I have a choice. [05/10, 20:15] +27 83 459 9240: You clearly don’t understand that that is exactly what I offered you in the first place [05/10, 20:16] DEON: Oh okay then that is what we want. [05/10, 20:18] DEON: We want that that is all. So end of month then I am out. I don't even have a decent card. You must see my card! [05/10, 20:24] +27 83 459 9240: As I said I will refund your deposit plus R150 for the one night less R500 being the fee for less than three months stay. The total refund will be R1650. Legally I am not obliged to refund your deposit as you did not give a month’s notice so this is more than fair. Any lawyer will tell you that [05/10, 20:25] +27 83 459 9240: I will find out about your card [05/12, 10:32] DEON: Hi there , Sorry to bother. The card has not been sorted. Firstly. Secondly I am not too happy about you keeping R500 back as I lost more in that one day than you did. If I have to calculate my losses my losses including my work comes out at R2500. And if possible can I have my deposit paid to me as I have to pay deposit at the other place. I mean I am staying the month which I think is more than fair. [05/12, 15:50] DEON: Good day, Hope you are well. I am still awaiting your answer and then my card? [05/12, 16:44] +27 83 459 9240: Hi Deon we agreed on terms that were unrelated to your card [05/12, 16:45] +27 83 459 9240: As I said if you are unhappy you are welcome to go the legal route as this is a huge compromise on my part already [05/12, 16:51] DEON: You just want to take in money and not do anything. It is about the service and the electricity that I want to move and the way you handled the situation. The card is an issue. One don't give your clients cards that looks like that. You can bet yourself that I will be putting this on hello peter as well as booking.com reviews. Your communications firstly. Secondly. I compromised by agreeing to stay until month end. So I am sure you can give me my deposit. As mentioned to you as well. I have lost far more than you had and had to pay for accommodation and take aways which the accommodation was R380 and food R224. And then not to mention the money I lost with my work. I feel R1850 would be suitable to refund me atleast. [05/12, 17:06] +27 83 459 9240: Deon you gave part notice and are leaving at the end of the month. If there are no damages you will get the deposit back as discussed. You can’t propose a different solution every day based on how you feel [05/12, 17:07] +27 83 459 9240: I really don’t have the time for this when the only real issue is a municipal problem that lasted under 24 hours. I suggest you get some advice in this regard and as mentioned that is my final offer [05/12, 17:07] DEON: I spoke to my father about this. And this is how my father also feels about it. [05/12, 17:08] +27 83 459 9240: If you’re not happy then let’s go legal [05/12, 17:09] DEON: Its not about time. Its about money. I even paid my rent before it was due if you checked. I still had expenses that I have occurred. The ecomotel. Take aways. For there being no electricity which was supposed to be put in already. [05/12, 17:10] +27 83 459 9240: That’s the rule anywhere [05/12, 17:10] +27 83 459 9240: Payment upfront [05/12, 17:11] +27 83 459 9240: As I said it’s my final offer so please refrain from bothering me [05/12, 17:18] +27 83 459 9240: Grow up Please feel free to contact me anytime about this lodge. 071 074 6000
Helpful (0)
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Anonymous G
1 reviews | Active since Jan 2020
16 May 2021, 21:25
VERY VERY BAD SERVICE AND AN ARROGANT OWNER
Terrible! There was a power outage. I spoke to the owner that day as I incurred a lot of expenses. I had to rent a room. Water is cold. After explaining to the owner the expenses I have incurred. The owner just said she will refund me R150 and not expenses which I have occurred for going to a motel. The motel cost was R380. The owner only wants to refund me R150. Then when I mentioned moving out and that I would like to do so as soon as possible. The owner refused to give my money as well as pay back my full deposit of R2000 which was paid upon me moving in. The owner's responses were terrible. The electricity went off again tonight and no generator or anything was there. This is the worst guest house. Owner's responses : Good day, This is Mr Styger. Firstly the electricity problem. That is not my problem. As we sign a terms and conditions upon moving in I am sure everyone expects the same from the owner. If I were to go to a guesthouse and something like that happens then the guest house will either get a generator or make other arrangements to compensate. Firstly I paid R380 for accommodation for last night which I expect to be reimbursed or credited. Its winter so cold showers is not exactly pleasant. My ready made dinners are going bad, more expenses. I cannot make my dinners, because there are no electricity. So I have to order take aways. Even more expenses. No wifi and I need wifi to work. That is time and money. So I don't know what you intend to do, but as the owner of the guest house I expect a solution. This is totally unacceptable. Owner: Hi, I have been on the phone with Ekhuruleni since Saturday night and they have a standard turnaround time of 36 hours to change or fix a meter. I called them a few minutes ago and they said their technicians are working on it and we should have feedback shortly Me: Standard turn around time 36 hours?! I am sorry but that does not fix the problem. Then the owner has to hire a generator or get Ekhuruleni municipality to provide generators but something has to happen. Owner: [05/10, 09:09] +27 83 459 9240: Easier said than done I am afraid [05/10, 09:09] +27 83 459 9240: I will give you feedback once I hear from them [05/10, 09:24] DEON: This is really terrible. Like in really. Other guest houses won't just wait on feedback that I promise you. Something needs to be done about this. Just to put things a litte more in to perspective for you. You are going to an hotel and they have a power outage. Then they have generators or they compensate you by booking you into another hotel if they don't have generators as you as the paying client would expect that. My room's card looks terrible and damaged as received. I have to pay R50 if I lose the card a card that is not even a complete card. You are a lodge/guesthouse and not a landlord. [05/10, 09:27] Me: This is firstly not even something as a client that I have to ask for. [05/10, 09:59] +27 83 459 9240: Unfortunately dealing with a remote Callcentré and each call taking up to 25mins to answer is not something I wish upon anyone [05/10, 09:59] +27 83 459 9240: As I said it is out of my control altogether and no matter what I do, unless they fix it on their side it won’t help at all Thank you. I understand. Just letting know. I will be giving notice end of the month. Due to what happened today partially and closer to work. I would however like to be reimbursed and my deposit paid to me as I spent R380 for accommodation to have a warm shower and electricity and wifi to work thanks. Hi Deon while I understood you wanting to leave despite this being out of your control, the rent equates to R150 per night which I am happy to refund as you were without power for one day. It’s ridiculous to expect more than double what you paid. You also paid the discounted rate for a minimum of a three month stay and also did not give a full months notice however I will refund your deposit and the R150 for the one night. The rent however will be the full amount of R5000 which is our one month rate. I think this is more than fair. Well if so then you will deal with my fathers lawyers. Easy as that. So we expect our rent money paid upfront and then the refund for one night and deposit. That's it. I found a better place. [05/10, 20:07] DEON: Will give them your details because as mentioned what happened is unacceptable and that is my reason why I want to move and found something better. [05/10, 20:10] DEON: The R150 refund is fine. We just want the rest of the rent money and deposit that is it [05/10, 20:11] +27 83 459 9240: Absolutely- let’s go the legal route because any lawyer will explain that my offer was more than generous. Am happy to take this to court [05/10, 20:12] +27 83 459 9240: Also retract the offer [05/10, 20:13] DEON: Well then we do that. Because I paid my rent long before due. Otherwise I will stay my month and then I want my deposit. That is it. [05/10, 20:14] DEON: If not then we will go the legal route and get my father's legal team and advocate on this. As I do feel I have a choice. [05/10, 20:15] +27 83 459 9240: You clearly don’t understand that that is exactly what I offered you in the first place [05/10, 20:16] DEON: Oh okay then that is what we want. [05/10, 20:18] DEON: We want that that is all. So end of month then I am out. I don't even have a decent card. You must see my card! [05/10, 20:24] +27 83 459 9240: As I said I will refund your deposit plus R150 for the one night less R500 being the fee for less than three months stay. The total refund will be R1650. Legally I am not obliged to refund your deposit as you did not give a month’s notice so this is more than fair. Any lawyer will tell you that [05/10, 20:25] +27 83 459 9240: I will find out about your card [05/12, 10:32] DEON: Hi there , Sorry to bother. The card has not been sorted. Firstly. Secondly I am not too happy about you keeping R500 back as I lost more in that one day than you did. If I have to calculate my losses my losses including my work comes out at R2500. And if possible can I have my deposit paid to me as I have to pay deposit at the other place. I mean I am staying the month which I think is more than fair. [05/12, 15:50] DEON: Good day, Hope you are well. I am still awaiting your answer and then my card? [05/12, 16:44] +27 83 459 9240: Hi Deon we agreed on terms that were unrelated to your card [05/12, 16:45] +27 83 459 9240: As I said if you are unhappy you are welcome to go the legal route as this is a huge compromise on my part already [05/12, 16:51] DEON: You just want to take in money and not do anything. It is about the service and the electricity that I want to move and the way you handled the situation. The card is an issue. One don't give your clients cards that looks like that. You can bet yourself that I will be putting this on hello peter as well as booking.com reviews. Your communications firstly. Secondly. I compromised by agreeing to stay until month end. So I am sure you can give me my deposit. As mentioned to you as well. I have lost far more than you had and had to pay for accommodation and take aways which the accommodation was R380 and food R224. And then not to mention the money I lost with my work. I feel R1850 would be suitable to refund me atleast. [05/12, 17:06] +27 83 459 9240: Deon you gave part notice and are leaving at the end of the month. If there are no damages you will get the deposit back as discussed. You can’t propose a different solution every day based on how you feel [05/12, 17:07] +27 83 459 9240: I really don’t have the time for this when the only real issue is a municipal problem that lasted under 24 hours. I suggest you get some advice in this regard and as mentioned that is my final offer [05/12, 17:07] DEON: I spoke to my father about this. And this is how my father also feels about it. [05/12, 17:08] +27 83 459 9240: If you’re not happy then let’s go legal [05/12, 17:09] DEON: Its not about time. Its about money. I even paid my rent before it was due if you checked. I still had expenses that I have occurred. The ecomotel. Take aways. For there being no electricity which was supposed to be put in already. [05/12, 17:10] +27 83 459 9240: That’s the rule anywhere [05/12, 17:10] +27 83 459 9240: Payment upfront [05/12, 17:11] +27 83 459 9240: As I said it’s my final offer so please refrain from bothering me [05/12, 17:18] +27 83 459 9240: Grow up Please feel free to contact me anytime about this lodge. 071 074 6000
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Linda W
1 reviews | Active since Jan 2020
1 Nov 2018, 15:18
Poor Management
This is a mismanaged guest house. Constantly no hot water. Constantly sewarage running down complex. In nine months mattresses have not been vacuumed. Windows are not washed. Plumbing can take four months to repair if you lucking. If she does not pay her pay as you go meter our pay as you go no longer has value She has not once made an effort to knock on your door to inspect the premises or even establish who the tenant is. Curtains have huge holes in them. Hooks are scarce. Any complaint is via SMS and her attitude is give notice. DStv which is part of the rent is constantly changing and not working. There is supposed to be wi-fi but there is none. It's supposed to be safe but there is constant intruders. There are ****roaches, mice, ants. When council switch water off, we are not notified. In fact not one notice of any kind has ever been given. The are no invoices, statements, receipts. Fire hydrants have not been inspected in over a year. Staff have no contracts nor uif. One lady is only allowed to work two days a week to clean sixteen units that's washing, ironing and cleaning. That is not possible. Cleaning materials are short. The keeper who has no say lives in a hut with no windows. No permits are displayed. Geysers overflow. She constantly shifts blame even when the keeper has proof of lodged complaints all via SMS.
Helpful (0)
|Replies (0)LW
Linda W
1 reviews | Active since Jan 2020
1 Nov 2018, 15:18
Poor Management
This is a mismanaged guest house. Constantly no hot water. Constantly sewarage running down complex. In nine months mattresses have not been vacuumed. Windows are not washed. Plumbing can take four months to repair if you lucking. If she does not pay her pay as you go meter our pay as you go no longer has value She has not once made an effort to knock on your door to inspect the premises or even establish who the tenant is. Curtains have huge holes in them. Hooks are scarce. Any complaint is via SMS and her attitude is give notice. DStv which is part of the rent is constantly changing and not working. There is supposed to be wi-fi but there is none. It's supposed to be safe but there is constant intruders. There are ****roaches, mice, ants. When council switch water off, we are not notified. In fact not one notice of any kind has ever been given. The are no invoices, statements, receipts. Fire hydrants have not been inspected in over a year. Staff have no contracts nor uif. One lady is only allowed to work two days a week to clean sixteen units that's washing, ironing and cleaning. That is not possible. Cleaning materials are short. The keeper who has no say lives in a hut with no windows. No permits are displayed. Geysers overflow. She constantly shifts blame even when the keeper has proof of lodged complaints all via SMS.
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