CANCELLATION OF CONTRACT AND REFUND REQUEST CONTINUOUSLY IGNORED

I strongly recommend that you stay AWAY from this company, no benefits as promised were received by me. I signed up as a member on 20 June 2024 at a presentation in Bloubergstrand. The presentation promised local and international hotel accommodation at huge, discounted prices. They also presented on the resale of prebooked timeshare accommodation if you owned timeshare. This was attractive to me as I wanted to travel internationally as well as sell my annual timeshare bookings that I very seldom used. I was reluctant to sign up at the presentation but the promise of a cooling off period if you wanted to cancel the contract and the fact that a review on the Hello Peter website indicated that a refund request within the cooling off period was processed without any delays, I signed up against my better judgment. Feeling uneasy about the "too good to be true promises" as well as Leisure Travel Internationals unsteady online portal, I requested a cancellation within the cooling off period and never received a response. A follow up email was sent, totally ignored by them. To this day they continue to ignore my requests and instead provide me with useless information, e.g an updated online portal that would make reservations easier for its members to make reservations, the portal/site doesn't work. The only way I was able to request reservations was via an email to Karen. Tried booking international accommodation, and the quote received was needless to say absent of any discounts if fact the quote received was the same as what was available on any other online booking service, like Booking.com or Agoda.com - no massive discount was evident. Tried booking local hotel accommodation (via email), again no discounted rates received. Tried to resell my prebooked time share accommodation, guess what - no success on this either. Every time that I have emailed for the cancellation of my contract no response is received. I am EXTREMELY disappointed with this company for ignoring my request to cancel my contract. I will continue with my quest to get my money back and will report on the progress being made....