Lemon Grass Restaurant
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I love this restaurant. My favourite place to go for a "adult" supper. Very romantic, decor has a bit of something for everyone. Beautiful welcoming atmosphere. Old school charm. Catering for all tastes.
1 reviews | Active since Jan 2020
I love this restaurant. My favourite place to go for a "adult" supper. Very romantic, decor has a bit of something for everyone. Beautiful welcoming atmosphere. Old school charm. Catering for all tastes.
1 reviews | Active since Jan 2020
After pointing out to at least 2 Staff Members that the steak was tough, the Complaint was dismissed with limited interest from one staff member. The other staff member indicated he'd check in the kitchen, but didn't take the steak back, leaving us confused about what he was going to check. He failed to get back to us. <br> Generally the service was mediocre and the food was substandard for one dish, and average for the other.<br> When highlighting to the waitress that it was a party members birthday, nothing was done to acknowledge this by the restaurant.<br> Throughout the meal the Owner never approached our table to enquire about our experience, even though we had raised our complaints with the waitresses.<br> At the end of the meal, we indicated to the waitress that our overall experience at the restaurant was poor. She spoke to the Owner, and returned to our table with the credit card machine with no apology.<br> We then approached the owner to express our dissatisfaction. He was exceptionally rude and offered no apology whatsoever. <br>
1 reviews | Active since Jan 2020
After pointing out to at least 2 Staff Members that the steak was tough, the Complaint was dismissed with limited interest from one staff member. The other staff member indicated he'd check in the kitchen, but didn't take the steak back, leaving us confused about what he was going to check. He failed to get back to us. <br> Generally the service was mediocre and the food was substandard for one dish, and average for the other.<br> When highlighting to the waitress that it was a party members birthday, nothing was done to acknowledge this by the restaurant.<br> Throughout the meal the Owner never approached our table to enquire about our experience, even though we had raised our complaints with the waitresses.<br> At the end of the meal, we indicated to the waitress that our overall experience at the restaurant was poor. She spoke to the Owner, and returned to our table with the credit card machine with no apology.<br> We then approached the owner to express our dissatisfaction. He was exceptionally rude and offered no apology whatsoever. <br>
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